Content Designer II - Rider/Maps

**About the Role** We’re seeking a Content Designer to help shape the future of transportation with innovative, functional, and delightful experiences for Uber riders. Working with the Rider/Maps design team, you’ll craft content strategies and UX copy that guide users through the app with clarity and ease. You’ll collaborate closely with cross-functional partners, advocate for user needs, and contribute to the growth of content design at Uber. In this role, you’ll focus on projects that require a balance of strategy, systems thinking, and creativity. You’ll help establish the effective messaging and information architecture for features in the Rider/Maps space, drive alignment across teams, and ensure that every word reflects Uber’s commitment to accessibility, inclusivity, and simplicity. **What You Will Do** - Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language - Develop scalable frameworks that align with global user needs and business goals. - Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences - Incorporate insights and data from research, user feedback, and analytics to validate and improve your work - Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber’s global standards - Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber - Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment - Develop content guidelines and other tools to grow the practice of content design at Uber **Basic Qualifications** - 3+ years of relevant experience in content design and UX writing - A portfolio demonstrating your ability to craft clear, impactful content for digital products - Experience collaborating across cross-functional teams to deliver user-centered solutions **Preferred Qualifications** - A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking - Experience designing for consumer-facing products with an understanding of content design best practices - Familiarity with localization, accessibility, and global content standards - Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines - Strong communication and presentation skills, with the ability to advocate for content decisions - Background in conversational content design is a plus For San Francisco, CA-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits). Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A). Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.