Uber
Operations Associate - Supply Growth
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**About the Role**
Uber Bangladesh is looking for a highly analytical and motivated individual to join our Mobility operations teams. As an Operations Associate, you will have an immediate impact on the ground. You will work closely with the Local & Regional Ops Teams to roll out ops tactics, take direct responsibility for critical initiatives, and help us develop and deploy innovative solutions to strengthen our business. You will need a strategic mind with exceptional analytical skills and strong stakeholder management skills to influence and coordinate across a variety of teams.
**What the Candidate Will Do**
1. Own the driver supply in the region by developing and implementing strategies focusing on the Acquisition, Retention, and Resurrection of driver partners. Understand how each channel contributes to the overall supply and further strengthen the channel to ensure sustainable deliveries of high-quality supply at an optimized cost. Manage driver experience and add valuable partnerships that will allow our earners to get a better experience.
2. Drive analysis on meaningful strategic decisions and advise business initiatives by understanding the key levers to improve the driver-partner experience, as well as fundamental economics.
3. Take initiative and ownership of key business metrics impacting products in the city/hub. Devise executable roadmaps and take action on product rollouts, programs, processes, or pilots.
4. Plan and project manage multiple city projects and have the ability to execute in a constantly changing, complex environment. Identify operational weaknesses and help improve or innovate new processes.
5. Liaise with local & global cross-functional teams that consist of other operations teams, product, sales, marketing, finance, etc. to ensure plans address broader strategic initiatives.
**What the Candidate Will Need**
1. 3-4 years of experience in solving complex analytical problems; experience in the e-commerce/telecom industry, business consulting, operations, strategy, or tech start-ups. Experience with SQL, Google Data Studio is a plus.
2. Analytical skills: Ability to develop actionable insights from complex data. Experience with data analysis, data manipulation, and data visualization. You are proficient in Excel/Sheets.
3. Solution-oriented mindset: Naturally curious and motivated to solve problems, however complicated or ambiguous they may be. Ability to understand root cause elements, break down complexities, and create a structured approach and design workstreams to achieve the objective.
4. Attention to detail and multitasking: Ability to manage multiple projects in parallel without compromising the quality of deliverables. You are constantly looking for ways to tweak and optimize for better results.
5. Data Interpretation: Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into action plans.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).