FBA Inbound Program Manager, Fulfilled by Amazon

Amazon is seeking a creative, goal-oriented and highly entrepreneurial person to join our exciting and fast-paced Fulfilled by Amazon (FBA) team in Egypt. Are you an experienced professional with a strong work ethic? If yes, this opportunity will appeal to you. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our Fulfillment team is growing and if you are passionate about improving our selection, price, and convenience through key partnerships, this role may be a great match.

We are looking for an action-oriented individual who can work with a large business team (30+ people) to provide data insights and improve work processes for our team—including but not limited to supply chain planning and inventory management support for our selling partners. This role requires working with operations teams in executing project plans, improving processes, coordinating and driving day-to-day execution, and communicating to management on status, risks and process changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities
Capable to quickly understand and assess the business impact of trends to make the best decisions supported by data.

Able to define metrics to measure operations performance and drive continuous improvement by identifying ways to streamline processes and reduce non-value added work.

Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analyses as needed is a plus – this ability will be developed over time for a candidate who is fundamentally strong analytically.

Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.

Communicate with external customers (Carriers, Sellers) and internal customers (Retail, Fulfillment Centers, Regional PMs)

Maintain/update internal documentation for internal training and reference.- 3+ years of program or project management experience
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English
- Experience with Excel- Knowledge of Lean principles and DMAIC methodology
- Experience with SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Speak, write, and read fluently in Arabic

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