Business Intelligence Manager, Supply Chain Optimization

At Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon is to build a world class operation. Japan has one of the most advanced delivery networks globally where fast and high-quality delivery is an expectation from customers, which requires that we offer ultra-fast delivery with precision of delivery.
We are looking to hire an experienced, highly-analytical and hands-on candidate to develop business intelligence solutions that drive key business decisions to reduce delivery cost. This person should be skilled at analyzing complex data and metrics and turning analysis into action. The person does not hesitate to initiate and drive a project and involve stakeholders to improve the customer experience with data insights. The ability to promptly take action, prioritize tasks properly, and manage the multiple due dates are essential to success in this role. Writing and verbal communication in both Japanese and English will also be required.
このポジションでは配送戦略を改善する仲間を募集しています。
アマゾンジャパンは"地球上で最もお客様を大切にする企業になること"を目指し、お客様の要望にお応えし信頼を得る事により成長してきました。Eコマース（EC)ビジネスでは、お客様のご注文の品を出来る限り早く確実に届ける事が生命線と言えます。複雑化・多様化するビジネス環境の中で配送スピードを維持向上し続ける事、これがアマゾンジャパンの成長の重要な要素です。
我々は、配送コストの削減に向けて、データを駆使し施策の立案・実行に経験豊富の人材を探しています。複雑なデータや指標を分析し、分析結果を実行に移す能力が必要です。顧客体験を改善するためにプロジェクトを主導し、ステークホルダーを巻き込むことを躊躇しないことも重要です。迅速な行動、適切なタスクの優先順位付け、複数の期限管理が、この役割を成功させるための不可欠なスキルです。日本語と英語による書面および口頭コミュニケーションも必要とされます。


Key job responsibilities
Data-driven: Own end-to-end delivery of complex, cross-functional analytics projects. Drive the development of scalable data models, maintain data governance standards and best practice. Drive continuous improvement in data quality, accessibility, and analytical capabilities.
English-Japanese Communication Skills: Deeply understand supply chain operations and systems, and their interactions, communicate with domestic and international stakeholders in both Japanese and English, and use this to help reduce delivery costs.
Project Management: Manage medium-scale cross-departmental projects. This includes facilitating meetings, tracking tasks and status, and requesting support from leaders.
Reporting to Executives: You will regularly prepare reports with cost reduction-related metrics, share them with key stakeholders including executives, and help them understand the situation.
Proposing Long-term Strategies: From a high-level perspective, make proposals that can reduce costs without compromising customer experience. Also, actively analyze initiatives being implemented in other countries (mainly the US and EU), and take charge of introducing them to Japan.
データドリブン：
• 複雑な部門横断的分析プロジェクトのエンドツーエンドの遂行
• スケーラブルなデータモデルの開発推進
• データガバナンス基準とベストプラクティスの維持
• データ品質、アクセシビリティ、分析機能の継続的な改善推進

英日コミュニケーションスキル：
• サプライチェーンの運用やシステム、およびそれらの相互作用について深い理解
• 国内外のステークホルダーとの日本語および英語でのコミュニケーション
• これらのスキルを活用した配送コスト削減への貢献

プロジェクトマネジメント：
• 中規模の部門横断プロジェクトの管理
• ミーティングのファシリテーション
• タスクおよび進捗状況の管理
• 必要に応じたリーダーへのサポート要請

経営層への報告：
• コスト削減に関連する指標のレポート定期作成
• 経営層を含む主要ステークホルダーへの共有
• 現状理解の促進支援

長期戦略の提案：
• 高い視点からの、顧客体験を損なわないコスト削減施策の提案
• 他国（主に米国・EU）で実施されている施策の積極的な分析
• それらの日本への導入推進


About the team
JP Supply Chain Management (SCM) aims to provide all customers with the fastest and most convenient local delivery experience through optimizing our supply chain. Our goal is to serve customers in their online shopping journey, deliver their purchase as quickly, accurately, and cost effectively as possible. We work closely with FC, AMZL, Transportation, DEX, and WW tech teams.

*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp- Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
- 5+ years in business intelligence, data engineering, or related technical field
- Expert-level SQL skills and experience with big data technologies (e.g., Redshift, Hadoop, Spark)
- Strong experience with BI tools (e.g., Tableau, QuickSight, Power BI)
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Business-level English proficiency (able to lead meetings)- Master's degree, or MBA in business, operations or related field
- Business-level Japanese proficiency(able to lead meetings)
- Experience managing teams in a fast-paced, ambiguous environment
- Track record of delivering large-scale data projects
- Experience with cloud platforms (AWS preferred)
- Programming experience in Python, R, or similar languages
- Previous experience at Amazon or other tech companies at scale
- Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.