Social Media Intern

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us:

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Position:
At Twitch, we’re always looking for high-potential talent. If you’re a current student at a North American college or university interested in social media, we’d love to see you apply. See below for just a few reasons why our cohort-based internship program is one-of-a kind.

Twitch’s social media channels are a reflection of our vibrant brand, colorful creators and communities, and unique sense of humor. They’re one of the main ways we keep our communities informed on what we’re building and what’s happening at and on Twitch. They’re also essential to ensure we understand what our community is talking about and what matters to them. As a Senior Media Intern, you will assist on Twitch’s community engagement approach across our owned channels. You will be part of a small team that works with nearly every department at Twitch and will help coordinate calendar management with our agency partners. You’ll work with the team to develop plans to achieve established goals, and improve processes to ensure our content pipeline with cross functional partners is strong and fluid. The Social Media Intern will report into the Head of Global Social Media and will work from the San Francisco Twitch office.

Project-Based Learning at Scale: Twitch operates at a massive scale, requiring us to push the boundaries of technology and experiment with techniques used by only the largest websites. As an intern, you’ll have the opportunity to work on some of the most challenging social media problems in the industry, making every project a valuable learning experience.

Comprehensive Support Team: To ensure our interns thrive, we provide a dedicated support system, including a Manager, Mentor, and Early Careers Advisor. This team will work closely with you to guide your project from start to finish and ensure you have the resources needed to succeed.

Enriched Intern Community: In addition to hands-on social media responsibilities, you will participate in leadership and interpersonal development curriculum, as well as gain valuable industry insights from Twitch leaders through fireside chats. We offer a variety of enrichment activities, including cohort trips, weekly advisory sessions, and local community events. We also provide housing assistance to make your summer internship as rewarding and enjoyable as possible.

Want to learn more? Check out the Early Careers Page for internship and student-focused content.

You Will:
- Contribute to best social media practices and community engagement discussions
- Act as the voice, tone, and moderator of the brand through community support and engagement, and content distribution
- Interface with internal stakeholders to source information around various community asks
- Identify proactive and reactive engagement opportunities
- Listen and monitor for emerging trends, and for the additional purpose of alerting the team around potential crises
- Immerse yourself within the Twitch social audience, and surrounding culture, for the purpose of community engagement
- Advise and improve on team’s infrastructure (processes, technology) to support the daily activities, and build a solid foundation for future work

Responsibilities
- Work with channel owners to schedule and publish content on multiple platforms
- Identify opportunities to engage and participate in conversations happening in the community
- Identify, amplify, and engage with high-quality user generated content
- Brainstorm, source, and produce new social campaigns
- Report into the Head of Global Social

Perks
- Housing stipend provided (for in person)- Eagerness to investigate challenges and present reasonable solutions reliably and quickly
- Experience with social media management platforms
- Ability to react on the fly in a fast-paced environment
- Ability to adapt and embrace the Twitch audience to effectively communicate with them
- Excellent written and verbal communication skills
- Passion for content creation specific for new media, video content, and social content
- Detail oriented, and able to juggle multiple tasks and conflicting deadlines at once
- Up-to-date knowledge of news and current events and are deeply invested in pop- and music/sports- culture
- Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done
- A professional who brings positivity to the role and our online community
- You have a good eye for creative and copy, and you are informed by the numbers too.
- BA/BS Graduation Year: December 2025 & 2026. No Masters/PhD- You are Twitch user yourself
- You have a portfolio that demonstrates your social media savvy

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,400/year in our lowest geographic market up to $116,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.