Market Operations Specialist

About Bitvavo

In 2018, Bitvavo launched the first version of its digital assets trading platform, to bridge the gap between traditional currencies and digital assets. By offering transparent fees, a wide range of assets and an easy to use platform, Bitvavo is making the currency of the future accessible for everyone.

In two years' time, Bitvavo has established itself as the market leader in the Netherlands and one of the largest in Europe, with over one million users exchanging tens of billions of digital assets a year.

Our team, located in Amsterdam, is looking for self-driven, talented people who can help make digital assets available for everyone.

What is the role about?

As a Market Operations Specialist, you will be responsible for managing the day-to-day of the exchange's markets and assets. This includes coordinating the listing of new assets, overseeing the entire lifecycle of markets. You will take action in the event of liquidations or defaults, and manage the execution of credit lines.

You will maintain strong relationships with liquidity partners through daily communication to ensure smooth market operations. Furthermore manage technical escalations, rate limits, and fee tiers to maintain a fair and orderly trading environment.

Working closely with our Product, Engineering, Business Development, and Customer Support teams, you will play a vital role in safeguarding market operations and delivering a seamless trading experience for our users.

How will you make an impact?

• Managing daily inquiries and communications from liquidity providers, including addressing their concerns, providing updates on market conditions, and offering support to ensure smooth and efficient trading operations.Manage market lifecycle for the markets listed in the Exchange, such as listing new markets, adjusting configurations, fee tiers, and delisting existing markets.
• Execute market interventions, such as trading halts, circuit breaker triggers, and order cancellations when required, following internal risk guidelines.
• Assist in the integration and operational support of liquidity providers, and institutional clients.
• Collaborate with Engineering and Product teams to report and diagnose technical issues impacting trading.
• Maintain and improve operational runbooks, workflows, and escalation procedures for faster issue resolution.
• Drive continuous improvement in operations tooling and system reliability
• Overseeing client accounts by monitoring margin calls, fee tiers, implementing credit line changes, executing settlements
• Escalating technical issues and resolving problems through appropriate channels

How will you be successful?

• 2+ years of experience in a market operations, trading support, or exchange-related role (crypto, equities, FX, or commodities).
• Understanding of financial markets, trading mechanisms, and market microstructure.
• Experience with real-time monitoring tools and trading platforms.
• Familiarity with exchange operations; order books, market data feeds, matching engines, and trade execution processes.
• Strong problem-solving and decision-making skills.
• Ability to analyze trading behaviors and market conditions.
• Ability to work in a fast-paced 24/7 environment and have on-call responsibilities.
• Strong communication and interpersonal skills.
• Knowledge of relevant regulations and compliance requirements in the financial industry.

At Bitvavo, we believe that diverse perspectives drive innovation, foster creativity, and lead to better outcomes. We are committed to building a team that reflects the diversity of the communities we serve and creating an inclusive environment where everyone can thrive.We welcome applicants of all backgrounds, identities, and experiences. Regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic. Join us and be part of a team that values and celebrates your unique contributions.

Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.

What we offer: 

• Excellent employment terms, including:
• a very competitive salary;
• lunch;
• 26 days of annual leave;
• Budget for external training and courses.
• We are flexible in terms of WFH or at our office in the heart of Amsterdam;
• Be actively involved with the latest technologies and innovations;
• A position in a unique, young and fast growing FinTech company.

Our selection procedure in a nutshell

• Apply by clicking the button below. Please share whatever you want about yourself to convince we are a match!
• Let's first have a 'coffee chat' to introduce Bitvavo, the role and get to know you. 
• We will follow up with an in-depth interview.

We strive to process applications within a week. If you have any questions, please don't hesitate to contact us by mail at recruitment@bitvavo.com.