Senior Solution Specialist

We’re looking for sales-driven professionals with B2B and SaaS experience to drive cross-sales of Kaseya’s Business Continuity and Disaster Recovery solutions to existing customers.

As a Solutions Specialist, you’ll become a product expert, selling to Managed Service Providers (MSPs) and internal IT teams (SMBs) while identifying and closing high-value deals. Using a consultative sales approach, you’ll diagnose customer needs, highlight product benefits, and drive growth.

This role requires forecasting, strategic planning, and IT sales expertise to maximize sales opportunities.

 As a Solution Specialist, you will:

• Champion our BCDR product portfolio, serving as a product advocate within assigned sales teams.
• Support Account Managers by sharing best practices and acting as their go-to sales resource.
• Deliver compelling product presentations and demos to internal and external stakeholders.
• Follow up diligently on all leads generated by account management.
• Coordinate internal resources throughout the sales cycle to ensure smooth execution.
• Quickly assess client needs, both technical and business-related.
• Engage in strategic business discussions to understand customer pain points.
• Communicate the value of our solutions, demonstrating how they drive business success.
• Simplify complex processes and implement efficient workflows.
• Provide customer feedback and competitive insights to enhance product development.
• Manage and maintain a strong sales pipeline across multiple Account Managers.
• Deliver accurate weekly sales forecasts to management.
• Consistently exceed sales targets and drive revenue growth.

The Ideal Candidate:

• 3–5 years of proven inside sales experience with a strong track record of success.
• Technical knowledge in software sales, specifically within Business Continuity and Disaster Recovery.
• Familiarity with software, hardware, and applications (SQL, Exchange, SharePoint), virtualization technologies (VMware, Hyper-V, Nutanix), and operating systems (Windows, Linux, Mac).
• Personable and persuasive with excellent phone communication skills, high energy, and enthusiasm.
• Demonstrated ability to build strong relationships at all levels of an organization over the phone.
• Consistently exceeds sales targets in a phone-driven environment.
• Experience selling to MSPs or working in an MSP environment is a plus.