Territory Operations Manager - Merchant

The Territory Merchant Ops Manager will be focused on the Midwest territory, doing fast-paced, agile work to help with our merchant operations and retention. In this role, you will develop resources that empower Sellers and Account Managers to drive maximum gross bookings and retention. These resources will include ideation, analysis, the creating dashboards to track progress, and presenting findings to the leadership team. This is a high-profile role, requiring close collaboration with Territory Leads, Sales Managers, Sellers, and Account Managers to identify pain points and develop solutions to address those issues. \-\-\-\- What the Candidate Will Do ---- - Focus on Merchant acquisition, gross bookings and retention for the Midwest - Create resources such as SQL queries, Dashboards and deep analysis to leave behind materials for sellers and account managers to utilize - Track performance of resources through productivity metrics and outcomes (closed wons, first trips, gross bookings growth, offers adoption, online ordering adoption etc) \-\-\-\- Basic Qualifications ---- - 3+ years of professional work experience in a related field (consulting, operations, strategy, tech, investment banking) - Demonstrated proficiency with SQL - Experienced with Excel/Google Sheets - Experience creating dashboards - Bachelor's degree required \-\-\-\- Preferred Qualifications ---- - Strong experience building and executing complex processes - Knowledge of and previous use of Python - Ability to identify opportunities / problems and proactively deliver proposed solutions - Unparalleled business judgement and critical thinking skills with the ability to use data to quickly develop strategies and make decisions - Strong communication and presentation skills, including experience presenting data & insights to an audience - Strong collaboration and partner management skills - building deep, trust-based relationships with territory and cross functional teams - Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines - Prioritization - Project management - High energy working style and optimistic attitude For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits). Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A). Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.