Coordinator, Workplace Experience (Seoul) - 12Months Contract

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is the world's leading streaming entertainment service with over 278 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. Join us on a journey to become a stunning team player in a growing Workplace Team to support our Seoul workplace.

We are looking for a Workplace Experience Coordinator who is organized yet flexible and is enthusiastic for both the practical and creative elements of strategic workplace Operations.  This role provides the opportunity to coordinate all aspects of our growing workplace services at the Seoul office, including but not limited to: daily food service and catering, company events, shipping and receiving. Netflix is a fast paced and demanding company that requires a special individual who is able to exercise good judgment and take fast initiative.

A successful candidate will be ready to give improvement suggestions and very passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail at all times. This is a demanding and fast moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and communication. 

Guest Services & Front Office Management

• Oversee reception services and ensure all guests & visitors are provided exceptional experience

• Ensure visitor badges and temporary passes are in stock 

Facilities and Site Management

• Be part of a workplace team supporting the  day to day running of the building and workplace services

• Responsible for the monitoring and upkeep of constant quality at the workplace throughout the day

• Taking morning walkthroughs of all conference rooms, phone rooms, phone booth to ensure rooms are in good condition for use, check operations of VC, phone devices

• Work closely with administrative assistants, janitorial staff, serviced office operation team for daily coordination

• Be the building management POC for daily operations

• Be responsible of office facilities, air-conditioning, lightings, furniture, office equipment are well-controlled office space are well-maintained

• Be responsible and ensure various services are in place, maintain cleanliness of each area

• Ensure all site documentation is in place, including operations & maintenance, floor plans, and guidebooks

• Partner with our Talent team to ensure an exceptional on-boarding experience for new hires

Vendor Management and Administration

• Be responsible of shipping & receiving, mails, packages distribution

• Where necessary, take incoming calls and take messages, deliver/escalate to respective parties

• Be the vendor POC for daily operations and responsible for vendor management

• Calculate and compare costs for good and services against industry averages

Supply Management

• Be responsible of taking office supplies & stationeries inventory, order, delivery & receiving, sorting cabinets

Safety & Security

• Be a part of EH&S (Environment, Health & Safety) and ERT (Emergency Response Team) and act as Fire Warden/Emergency POC

• Ensuring certification of Safety supplies, checking First Aid boxes are stocked and within date, etc.

• Control access badges/key fobs lease, assignment, tracking and inventory

• Some on call availability, flexible schedule for off hours/emergency support

F&B and Events

• Coordinate and help drive a food and beverage program to the balance

• Plan breakfast, lunch menus daily and be responsible of order & delivery & clean up

• Plan selection of snacks, fresh fruit, dairy product (e.g. yogurt) beverages, coffee, and be responsible for order & delivery

• Be a POC of occasional onsite event requests and support logistics - make sure all coordinations are in place and work closely with Admin. assistants

• Coordinate occasional onsite event F&B and be responsible of order, delivery and clean up

• Be responsible of receiving invoices - verifying, scanning, forwarding (to Workplace Services Manager), filing, tracking

The Netflix culture attracts talent who exhibit good judgment, innovation, selflessness, courage, impact, candid communication, passion and curiosity. Read our blog and culture memo. If it resonates for you, maybe you’re the right person to join our team.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.

저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며.  저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다