Partner Engagement Manager, LatAm

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Partner Engagement team builds strategic, holistic, and long-term partnerships with mobile, broadband, and TV operators to make it easy to access, enjoy, and pay for Netflix. The Partner Engagement Manager will be responsible for leading the integration of Netflix into the operator set-top box and payment systems, creating a compelling bundle of complementary services. The Partner Engagement Manager will understand the needs of our operator partners and build products that will spark joy in current and future Netflix members.

Key Responsibilities

Building and Maintaining Sustainable Partnerships:
Collaborate with internal teams to explore new device and payment integration opportunities.
Build and maintain meaningful relationships with both new and existing partners.
Manage long-term strategic relationships with key stakeholders to align on roadmaps.
Represent Netflix at high-level meetings, providing updates and insights on partnerships.
Monitor and ensure the performance of partnerships aligns with forecasts.

Program Management:
Work cross-functionally with various departments to launch and maintain products and partnerships.
Align plans and roadmaps with internal and external teams, ensuring project quality.
Provide proactive post-launch support and manage risks to avoid delays or reputational damage.
Develop and adapt best practices for global product scaling.

Product Management:
Lead and execute roadmaps for payments, devices, and products to achieve Netflix's objectives.
Negotiate partner product requests and understand global industry trends.
Communicate Netflix principles in product negotiations and represent partner perspectives.
Collaborate with product teams to prioritize initiatives and drive global product initiatives.
Test and experiment with partners to evolve joint products and validate assumptions.

Skills and qualifications:

Fluent in English, Spanish, and Portuguese
10+ years experience integrating technology products with mobile operators, app stores
Experience in working in payments, partner channel acquisition and product experiences (especially in subscription-based business models), mobile apps, mobile payments, wallets, prepaid plans, direct carrier billing
Proven track record of having negotiated and implemented high-value decisions with partners and have an excellent ability to work with product, engineering, business development and other cross-functional teams (e.g. legal, finance, etc.)
Proven ability to prioritize key opportunities and make the right tradeoffs for customers, Netflix, and partners.
Strong product acumen that balances strategic and tactical needs
Strong collaborator with experience working with local, regional, and global teams
Capable of translating complex technical products and features into intuitive concepts
Experience managing subscription services and payments is a plus
Bachelor's degree, MBA is a plus
The role is based in São Paulo. Willingness for international travel is a must.
 

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.