Launch Manager - Korea

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

At Netflix, we launch a high volume of titles regularly to meet the entertainment needs of our growing member base. The scale and quality at which we launch titles are paramount to our success in bringing these stories to the right audience at the right time. The Launch Management team in Korea ensures that we launch the portfolio of Korean titles at the highest quality and in the most efficient way possible to maximize member joy.

The Launch Manager role is unique as its scope requires a deep understanding of Product behavior and a mindset that is equally precise on local execution as it is on strategic judgment calls. The LM’s role is to optimize the content and product strategy, and we do this via effective management of titles, leading cross-functional and partner teams alignment, and being part of initiatives on innovating and productizing new product experiences. Thorough knowledge of the local content strategy, connecting business nuances with content and member experiences, and technical troubleshooting paired with strong partnership investment with stakeholders will be critical to your success.        

You will be part of a larger Product Discovery and Promotion (PDP) team that will innovate approaches, develop scalable solutions, work with teams to drive promotional impact on the Netflix experience and drive excellence in every single one of our launches so that we can work smarter, increase efficiency and more importantly increase joy for our consumers on the Netflix platform . This role is based in Seoul and focused on supporting the Korean content slate.  

In this role, you will:

• Own a portfolio of titles within the Korea content slate. While multiple teams  (internal or external) get involved at different times along the launch journey for deliverables, you will be overseeing the quality of the launch

• Be an expert on the Netflix product and advise our stakeholders on how to improve members' interactions with the title on the Netflix platform

• Maintain the quality of the launch and mitigate risk to launch by being proactive, exercising sound judgment, and informing and influencing stakeholders

• Partner with internal and external teams and serve as the primary point of contact on, and architect of strategic operational matters for the title

• Constantly evaluate our workflows with the intention of improving our efficiency and effectiveness in launching titles. 

• Troubleshoot urgent issues cross-functionally and jump in operationally as needed, in service of the member experience 

The ideal candidate:

• A good balance of left and right brain thinking—the ability to understand the pulse of our consumers and put oneself in their shoes, an appreciation of content nuances and needs, data fluency, and development of fluency in product logic/principles. 

• 6-8 years experience in project/ program management, ideally in a fast-moving environment. 

• Possesses an analytical mindset and a bias towards solving for impact and scale.

• Strong stakeholder management skills (clear communication style and strong ability to influence) and a good team player. 

• A passion for operations and a thirst to do more with less, to work smarter, not harder.

• Be self-motivated and demonstrate strong proactivity to take accountability and drive initiatives.

• Korean English fluency (business level) - written and spoken.

• Excellent communication skills - written and verbal.

• The ability to exemplify the Netflix culture and values.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.

저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며.  저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다