Ratings Policy Strategist - Live Events

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

With so many different titles to choose from across such a range of tastes and cultural standards, Netflix members need the information and context to be able to tell at a glance that what they’re watching is appropriate for their household.

We are looking for an experienced and passionate strategist for our Ratings team. The Ratings Team is a center of excellence for maturity ratings and advisories, working closely with Product, Content, and Public Policy teams at Netflix to empower members with trustworthy ratings guidance to make informed viewing choices for themselves and their families.

In this role, you will have the opportunity to help rate and classify Netflix’s rapidly growing catalog of Live content. It will require an understanding of global rating requirements, critical thinking and thorough analysis, operational aptitude to enforce policies, clear written and verbal communication, and deep expertise in live events, including professional sports, and stand-up comedy. The work you do in this role will directly affect how our members decide what to watch.

Within the Product Metadata and Ratings team, you will serve as a trusted consultant to Content, working with our metadata, innovation, and classification teams to provide accurate global maturity ratings and advisories for our live titles. In the broader Product organization, you will partner with the Live team to execute our overall maturity ratings strategy for live events. As this role focuses on live events, the ability to work nights and weekends is required.
 

Key Responsibilities

• Provide maturity ratings and advisory guidance to Content teams prior to, during, and after the launch of live events

• Engage with show executives and production to provide detailed notes to help Content teams reach desired ratings, including but not limited to potential watchouts based on the live title content type, on-air talent tendencies as well as local or regional sensibilities based on target market

• Communicate ratings information and rationale to cross-functional stakeholders, including Content and marketing teams and the Product, Discovery & Promotion Live team

• Quickly audit live events after they air to ensure accurate maturity ratings, content advisories, and local sensitivities

• Develop, maintain, and explain ratings guidelines to our stakeholders including escalation processes for different types of live content

• Consult with Content Analysts on the factors that impact a live title’s rating before, during and after the live event

• Advise on the appropriateness of trailers, imagery, and other supplemental materials appearing on-platform

• Develop workflows for review pre-taped packages, trailers within content and collaboration with ads and sponsorship teams 

Qualifications

• 5+ years in relevant fields such as global Standards & Practices, Trust & Safety, Content Moderation, Content Strategy, and Policy/Legal Operations

• 4+ years experience in highly cross-functional global roles gaining buy-in, alignment, and context from a variety of stakeholders

• Experience monitoring and advising on live events

• Willingness to work nights, weekends and holidays as live event scheduling dictates

• Knowledge of, and adherence to, global ratings boards’ standards and requirements

• Experience analyzing, adapting, and adopting government regulations

• Strong judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns

• Excellent verbal and written communication; able to explain complex ideas to stakeholders

• Experience with algorithm-assisted and vendor-supported workflows

• Experience crafting policy proposals that require research, data support, rationale, and cross-functional feedback

• Critical thinking, creative problem-solving skills 

• Self-starter with the ability to work in ambiguity 

• Proficiency in the Google Suite, AirTable, or other database/ reporting/ tracking tools

• Proficiency in languages other than English is a plus

• Experience managing content in languages other than English is a plus

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

See more detail about our Benefits here.
 

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.