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Google

Head of Business Insights, Extended Workforce Solutions, gTech

🌎

Toronto, ON, Canada

12h ago
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Job Description

Minimum qualifications:

  • Bachelor’s degree in Engineering, Economics, Statistics or a related field.
  • 13 years of experience solving business intelligence problems.
  • 5 years of experience managing business insights teams.
  • Experience managing projects involving multiple teams, cross-functional stakeholders.

Preferred qualifications:

  • Master's degree in a quantitative field (Statistics/Biostatistics, Economics, Operations Research, Physics, Mathematics, Computer Science, or related subjects) or management (MBA or equivalent practical experience).
  • Experience in publishing data based insights to support a strategic business decision.
  • Experience in cross-functional stakeholder management.
  • Experience building new processes, procedures, methods, tests, and components with foresight to anticipate and address future business issues or concerns.
  • Ability to solve complex, multi-dimensional business intelligence problems. Lead and develop a high-performing team to support extended workforce cost optimization efforts.
  • Excellent collaboration and communication skills to influence across all levels, including executive audiences.
gTech's Extended Workforce Solutions (xWS) team empowers Product Areas (PAs) to optimize outsourced operations while reducing risks and driving efficiency through the enforcement of Google best practices and policies. We advocate for informed decision-making, ensuring our partners find the right talent in the right locations. Our collaboration across Google leads to streamlined processes, minimizing administrative burdens and optimizing the extended workforce (xW) experience. We ensure Google's policies and guidelines are consistently adhered to.

Working closely with the Director of xWS Technology and Insights, you will oversee a team responsible for delivering data-driven strategic and operational decisions that will support Alphabet’s strategic workforce plan. You will own the full Business Intelligence life-cycle (from dashboard designing, analysis to delivery), ensuring that solutions are providing high-quality and relevant information to grow Google’s business and operations efficiently and with minimum risks. You will use your technical knowledge, functional understanding, business acumen and creativity, you will develop executive reports, visualizations and analyses to provide relevant insights to facilitate informed decision making. You will oversee the implementation of new data analysis methodologies, dashboarding tools, or processes to support xWS and its leads.

  • Develop solutions to complex, multi-dimensional business intelligence problems by generating investigative approaches, and leading strategic projects or initiatives.
  • Oversee researching, structuring, and executing analyses required to develop recommendations.
  • Build and own relationships with multiple internal and cross-functional stakeholders to clarify requirements, develop analytics solutions and drive usage.
  • Own analysis, scoping, and priorities, including identifying and securing business resources to help with the analysis, balancing strategic, and tactical work among the teams.
  • Work with xWS leadership to create and execute a data driven roadmap for xWS. Efficiently utilize vendor operations and other technical resources to deliver BI solutions.

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