Manager of Production Design, Experiences

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.

As the Manager of Production Design, you will be focused primarily on the project Netflix House, Netflix’s first permanent entertainment venues featuring touring experiences, food and beverage, and retail. In this role, you will collaborate closely with the project Producer and Creative Manager to protect the Creative integrity of the design vision, from early concept all the way through field execution. You will leverage your deep understanding of design tools, industry best practices, and innovative production methods to realize best-in-class experiences for our guests, while helping to keep the project on-budget and on-schedule. You will also play a key role in building the vendor production & procurement strategy, and help oversee their scopes of work.

What you will do: 

• Work with the Producer in charge and Creative Manager to develop, supervise and implement the creative vision for Netflix House

• Develop a deep understanding of the creative intent across all areas of Netflix House and attractions, and evangelize it with internal stakeholders as well as external vendors in the day-to-day

• Lead design phases through execution, using design sketches, 3D modeling, & other pre-viz techniques to advance design development & coordination

• Become a key liaison to AORs, design specialties such as Lighting, Graphics, AV, Rigging, Special Effects, Show Action, Show Control etc. to ensure design continuity. Oversee the digital design pipeline to ensure accuracy of design models

• For both Netflix House and attractions teams, define proof of concept mockups and write scopes of work as needed; be a conductor for what creative checkpoints are needed to mitigate risks or unknowns 

• Oversee design & production milestones & advise on impact of design changes

• Oversee production phases by reviewing technical drawings, material specs, visiting fabrication vendors, and providing reference materials during production kick-offs

• Identify design coordination issues & work with cross-functional leads (including Marketing, Operations, Retail, Food & Beverage, & Attraction Production) to find solutions.

• Be onsite to oversee Creative excellence during the construction, installation, & programming phase on site

• Benchmark new and existing attractions, visit relevant trade shows and attend seminars to always be on the forefront of innovation and new directions for our industry

What we need from you:

• Demonstrated, 10+ years of creative design experience in the production design, theatrical set design, exhibition design, environmental design, or location based entertainment industry, with a strong track combination of practical field and leadership experience 

• A dynamic portfolio demonstrating an ability to leverage multiple tools to find design solutions, as well as any concept design, graphic design, color design, or art direction experience that has resulted in a body of best-in-class creative & experiential projects

• Ability to champion Creative integrity while balancing speed-to-market and business goals.

• A passion to innovate, finding new ways of creating emotional connection to our guests, and to break the norm

• In-depth knowledge of production methods, materials & finishes, fabrication and how designs become a finished physical product

• Ability to make difficult (yet informed) decisions, always in the best interest of Netflix

• Excellent communication skills, both verbally and digitally

• Excellent organizing skills using digital tools and Google suite

• Knowledge of digital design tools such as Sketch Up, Unreal, Maya, Rhino, Photoshop, Illustrator, etc. (note: we’re not bound to a specific program), preferred

• Global experience, preferred

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.