Community Experience Associate

The role:

At TravelPerk, we are cultivating an organizational culture and employee experience centered around genuine connection and a sense of belonging. Why? Because in order to do great work, we believe that it’s crucial that our people feel connected to our mission and to each other. Ultimately leading to an environment where people feel empowered to share, unlocking different perspectives that create innovative solutions to complex problems.

We have always given our culture critical importance. It’s through our shared mission and values that we create a sense of belonging and a sense of purpose between our employees. That’s exactly what our Community team is in charge of: to bring TravelPerkers together over our Mission and our Culture. We empower our global community to thrive at work through enriching experiences and meaningful moments. We believe that our culture comes alive when we’re together IRL. This looks like events throughout the year for the entire company or local hubs to come together for moments that matter.

This year we have seen exponential growth within our NAM team, especially in Chicago. As the team continues to grow, we want to make sure that we maintain a strong sense of belonging and connection to TK culture within the Hub. As NAM Community Experience Associate, you will be responsible for creating and maintaining the artifacts of TravelPerk’s culture. From enhancing our Onboarding experience to creating exciting and engaging experiences within the workspace, your key goal will be to attract, retain and engage great talent.

What will you be doing?

• Facilitating a world-class onboarding experience
  • Oversee onboarding logistics, including communication, swag, lunches, and calendar management, to create a seamless experience that immerses new hires in TravelPerk's culture and values.
  • Partner with cross-functional teams to continuously improve onboarding processes, incorporating feedback to create an engaging and seamless experience for new employees.
• Maintaining and scaling TravelPerk’s culture and mission:
  • Manage the operations to uphold our regular cadence of culture-based events.
  • Support the wider People Team with “on-the-ground” tasks. This could be viewing kick-off venues, ordering breakfast for All Hands or supporting Learning & Development workshops.
  • Collaborate with the Workplace team to ensure a productive and engaging environment in the Chicago Hub by overseeing operations and providing strategic support.
    Review our processes as we scale to ensure our efforts continue to add value.
  • Co-create our Community approach so that we build with the community not for the community, ensuring that they are empowered to shape their own experiences.
• Upholding our In Real Life strategy
  • Bring our community together for valuable moments of in-person learning, building connection and fostering collaboration.
• Maintaining a pulse on the global employee experience
  • Given the wide scope of Community, you will need to build trusted relationships with employees across the company to understand and enhance the employee experience in the HQ and across our global hubs.
• Representing the company
  • Showcase our culture externally by supporting employee branding initiatives that highlight the culture of TravelPerk to attract great talent to join us.

What will you need to succeed?

• Happy to be in office 4 days a week
• Willing to organize in-office days around business needs (visitors, accepting deliveries, etc.)
• Demonstrate a passion for championing organizational culture
• People person. You’re great at building relationships and understanding people’s motivations and behaviors. You enjoy learning from people and are often recognized as a great listener.
• Strong organizational & planning skills
• Highly driven self-starter
• Ability to deal with ambiguity
• Excellent communication skills to share the story of TravelPerk in a compelling way
• Framework thinker. You can solve problems using structures, allowing you to move quickly and autonomously when needed.
• You take extreme ownership and are highly reliable in your delivery and communication.

What do we offer?

• 💰 Competitive compensation, including equity in TravelPerk
• 🌴 Generous vacation days so you can rest and recharge
• 💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
• 💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
• 💪 Subscription to Wellhub, the gym benefit
• 👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
• 🏢 Global presence and hybrid working style
• 🥳 Unforgettable TravelPerk events, including travel to one of our hubs
• 📚 Learning and professional development opportunities
• 💙 iFeel - a mental health support tool with access to therapists year round
• 📈 Exponential growth opportunities
• 🫶 16 paid hours per year to volunteer for a cause of your choice
• 🌎 "Work from anywhere" allowance of 20 working days per year

Compensation:

Compensation for this role comprises of a base salary, anticipated to be $60,000. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL - first approach to work, where our team works together in-person 4 days a week. As such, this role requires you to be based within commuting distance of our Chicago hub (office locations). We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.