Head of Policy & Public Affairs, EU

Join us in shaping the future of food and retail delivery at Deliveroo, where impact, innovation, and growth drive everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, shops and restaurant partners.

As Head of EU Policy & Public Affairs, you will report to the Group Director for Policy & Sustainability and lead Deliveroo’s EU policy work, as well as engagement with EU and international institutions—helping shape the direction of regulation in a way that supports our riders, merchant partners, consumers, and communities. You will work with stakeholders across the company, ensuring our company positions are heard and understood, while also bringing the views of EU institutions into Deliveroo so we can proactively shape our operating environment.

What You’ll Be Doing:

• Manage our response to EU and ILO legislative and regulatory developments by collaborating with different teams and functions across Deliveroo’s EU markets to drive the right outcomes.
• Work with public affairs colleagues, particularly in EU markets, to support our public affairs objectives.
• Develop proactive engagement strategies for Deliveroo to build its reputation among political and external stakeholders.
• Lead Deliveroo’s engagement with trade associations and allied groups to support public affairs objectives.

What We're Looking For:

• Direct experience and knowledge of the EU policymaking process, including having worked within or with EU institutions.
• Strong connections across EU institutions.
• Experience turning political developments into practical advice for businesses.
• Experience managing a wide range of senior internal and external stakeholders.
• Skill in simplifying complex policy issues into clear, understandable content for both written and oral communications.
• Ability to drive outcomes, especially where there is little clarity initially on what needs to be done.
• Experience in public policy related to the future of work, e-commerce, and digital.

Location:

This role is based in our London office, with a requirement to be onsite three days a week. There will be an expectation of regular travel to Brussels for face-to-face meetings, which will count towards fulfilling this onsite requirement.

About Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.