Director of Learning & Development

Director of Learning & Development 

London - HQ Hybrid 

About the role: 

As the Director of Learning & Development at Deliveroo, you will spearhead the global L&D strategy, driving impactful initiatives that align with our mission to revolutionise shopping and food experiences. Based in our London HQ office with a hybrid work model, you will collaborate with HR Business Partners and Department Heads to design and implement training programs that enhance business capabilities. Your role involves leading a dynamic L&D team, managing external partnerships, and optimising learning experiences through innovative digital solutions. With a focus on strategic thinking and data-driven decision-making, you will ensure the effective management of the global L&D budget and foster cross-functional relationships to achieve key deliverables. This position requires a seasoned L&D leader who thrives in a fast-paced environment and is passionate about inspiring change and growth.

What you’ll be doing:

• Manage and develop our L&D strategy & initiatives globally across all of our locations - including rollout of impactful initiatives in the L&D roadmap
• Collaborate with HR Business Partners and Department Heads to design, develop and implement training and development opportunities for all levels of staff
• Understand and translate the business objectives, designing programmes and support to enhance the business’ capability
• Diagnose areas of optimisation, and demonstrate experience-driven problem solving abilities, specifically via enhancing online training, leadership development and personalised experiences for new starters, apprenticeships & graduates
• Build, lead and inspire the Deliveroo L&D team (the role currently has 4 direct reports)
• Identify and lead the relationships with our external L&D providers, to help deliver our L&D objectives
• Build cross-functional relationships with key internal stakeholders, and enforce accountability of key deliverables
• Manage the global L&D budget for all our learning activities, ensuring we’re able to effectively evaluate and measure our return where appropriate

Requirements:

• You will be an experienced L&D Leader that can deliver results and change in a fast-paced environment and get things done in a way that inspires others
• You’ll be a natural collaborator who knows how to build true partnerships with your department heads and work alongside our HR Leaders - as well as representing L&D to the Executive team and inspiring your direct reports in the L&D team
• You will have been around the circuit and have connections with external training partners, as well as a solid understanding of L&D best practices
• You’ll have the ability to use data to support your strategic thinking across learning and our business areas
• You will have a passion for digital and understand how this can transform the design and development of learning initiatives on a global scale
• You’ll thrive on being outside of your comfort zone and not afraid to trial an idea and then improve on it

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Benefits & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest growing start-up's around