Inside Sales Senior Manager

As the Inside Sales Manager at Kaseya, you will play a critical role in driving revenue growth by overseeing a team of high-performing Account Executives. You will be responsible for coaching and managing your team to meet and exceed sales targets while fostering a positive and dynamic sales culture. This role requires strong leadership skills, data-driven decision-making, and a proven track record in sales management.

Key Responsibilities

1. Leadership and Team Development

   • Manage and oversee a team of inside sales representatives, ensuring alignment with company goals.
   • Provide ongoing training, coaching, and mentorship to team members to enhance their skills and productivity.
   • Establish and promote a culture of accountability, motivation, and performance excellence.

2. Strategic Planning and Execution

3. Develop and implement sales strategies to achieve individual and team sales targets.
   • Collaborate with senior leadership to set quarterly and annual sales objectives.
   • Leverage CRM tools (e.g., Salesforce) to track performance metrics, pipeline activity, and forecasting.

4. Performance Management

   • Monitor and analyze team performance, providing regular feedback and actionable insights.
   • Address underperformance through constructive dialogue and tailored improvement plans.
   • Recognize and reward top performers to foster team morale and motivation.

5. Customer Engagement

   • Assist the team in managing key accounts and closing high-value opportunities as needed.
   • Proactively resolve customer issues and concerns to maintain satisfaction and long-term client relationships.

6. Reporting and Analytics

   • Prepare detailed sales reports for senior leadership, showcasing team performance and identifying opportunities for growth.
   • Stay informed about market trends, customer needs, and competitor activities.

Qualifications

• Experience: A minimum of 3+ years of managerial experience overseeing an inside sales team in a fast-paced B2B environment, ideally within IT/software/SaaS industries.
• Sales Acumen: Demonstrated ability to drive sales success and manage complex sales cycles.
• Leadership Skills: Strong track record of building, leading, and mentoring high-performing sales teams.
• Technical Proficiency: Familiarity with CRM tools like Salesforce and experience with sales enablement technologies.
• Analytical Mindset: Data-driven decision-making with the ability to analyze metrics to inform strategies.
• Education: A Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred).
• Communication: Exceptional verbal and written communication skills, with an ability to effectively interact with clients and internal stakeholders.
• Other: A passion for technology and a customer-focused approach to sales.

Join Us!
Are you ready to take your sales leadership skills to the next level? Kaseya is the place where you can make a real impact, grow your career, and help shape the future of IT solutions. Apply today and be part of our success story!