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Kaseya

Service Consultant

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Miami, Florida, United States · Orlando, Florida, United States

3d ago
👀 15 views
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Job Description

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Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

We are seeking a dynamic and bilingual (English and Portuguese) Services Consultant to join our team in Miami. The ideal candidate will have a strong background in IT management and a passion for helping clients optimize their IT operations.

Key Responsibilities:

  • Provide expert consultation and support to clients on Kaseya's IT management solutions.
  • Conduct training sessions and workshops for clients to ensure effective use of our products.
  • Collaborate with clients to understand their needs and tailor solutions to meet their specific requirements.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Maintain strong relationships with clients to ensure high levels of satisfaction and retention.

Qualifications:

  • Fluency in both English and Portuguese is REQUIRED
  • Proven experience in IT management or a related field.
  • Strong problem-solving skills and the ability to think critically.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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