Payroll Supervisor

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is one of the world’s leading entertainment services, with 300 million paid memberships in over 190 countries, enjoying TV series, films, and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

It's an exciting time at Netflix as we continue to expand our business globally. We are revolutionizing the way people watch their favorite shows and movies and building our own library of original Netflix content for all to enjoy. Visit our Culture Memo and Long-Term View to learn more about our unique Netflix culture and our bold goals for the future.

The Role

As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth. We are seeking a Payroll leader to support our APAC/EMEA Payroll operations based in our Philippines office. This position will interact with the Global Payroll team across our global offices and will require working in a fast-paced environment for the role.

The ideal candidate will have experience managing end-to-end Payroll operations: data collection, partnership with third-party payroll vendors, check and controls, payments processing, employee queries, Month-end Close, and Reconciliations. He or she will have a solid understanding of Payroll workflows, an ability to partner with technical teams and build strong cross-regional and cross-functional relationships, a deep curiosity and passion for automation and process improvements, and the ability to see a broader picture yet get their hands in the details to contribute to the team’s goals.

Responsibilities:

Netflix Culture Ambassador

• Be a Netflix Culture Ambassador for the team and Manage cultural updates and discussions with the team

Team Management and Development

• Focus on talent development, team building, and training
• Develop team members through coaching and feedback
• Be the first point of contact for daily guidance on process queries/clarifications
• Conduct daily huddles & 1-1 with the team
• Evaluate team performance and set goals for the team using KPIs/SLAs
• Manage staff leaves, coverage, and overtime, along with training, and performance evaluations

Operational Oversight

• Oversee operations for the countries managed by the team members
• Monitor Payroll processing SLAs and conduct analysis for tickets that exceed SLA thresholds
• Prepare metrics and review them with Regional leaders
• Manage Payroll operations procedures and ensure compliance with Payroll & SOX Controls

Reporting and Compliance

• Ensure compliance with internal controls and financial deadlines
• Assist with internal/external audit reviews and ensure compliance with SOX guidelines
• Support the team in monthly Payroll close activities

Strategic Initiatives

• Identify opportunities for process improvement, standardization, 
• Discuss with leadership the appropriate policies, procedures, and internal controls
• Assist with special projects, including system upgrades and standardizing SOPs
• Regional Leader’s Support & Liaison

Skills Required:

• Experienced people manager at a global company 
• Demonstrates ability to manage a multi-faceted dynamic, and talented team in a fast-paced environment 
• Understanding of U.S. and International GAAP Accounting Principles
• Customer-oriented person who focuses on best-in-class communication and, attention to detail, and conflict resolution
• Excellent written and verbal communication skills
• Proficient in Excel, Google Suite, and ERP systems (Workday experience a plus)
• Experience using ticketing tools like Zendesk is a plus
• A forward-looking thinker who can articulate the need for and implement process improvements
• Understanding of SOX compliance rules and guidelines
• Fluent in English, proficient in other languages is a plus

Education and Experience:

• Accounting or Payroll background
• 8+ years of relevant experience
• 3+ years of People Management experience
• Degree in a relevant field of study

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.