Director of Creative, Experiences

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.

As the Director of Creative, you will work cross-functionally with the Attractions and House teams to ideate and design new IP-based projects, helping to creatively lead projects from concept through design, to opening day and beyond. You will lead an in-house team of designers and creatives, build creative briefs that extend Netflix stories in innovative ways and help shape our portfolio of attractions to ensure they deliver authentic and loved moments for fans.

What you will do: 

• Lead a team of in-house designers and external vendors to execute the broader creative strategy and design development across a portfolio of experiences

• Ideate new projects and play a key role in blue sky, concept design phases, in collaboration with producers and Experiences leadership team

• Lead charettes, brainstorms and determine the look and feel for new concepts and create detailed creative briefs for external agencies and cross-functional partners (Marketing, Content, Brand Partnerships, Consumer Products, etc.)

• Assist the project lead in keeping the project on the right track creatively, by providing Creative intent reference materials, commenting on design packages, outlines, scripts, layouts and illustrations during all design phases

• Adjust graphics, drawings or 3D models in order to best communicate conceptual vision and design direction to our creative vendors when necessary 

• Oversee in-progress design of all projects such as reviewing and redlining design packages, material boards, visiting fabrication vendors, etc

• Be onsite to oversee creative excellence during the build and test & adjust phase during installation

• Benchmark new and existing attractions, visit relevant trade shows and attend seminars to always be on the forefront of innovation and new directions for our industry

What we need from you:

• Demonstrated, 12+ years of creative design experience in the Location Based Entertainment industry, with a strong  combination of practical field and leadership experience

• Ability to champion Creative integrity while balancing speed-to-market and business goals

• Strong experience in art direction, concept design, environmental design, graphic design and/or creative direction, that has resulted in a body of best-in-class creative & experiential projects 

• A portfolio of diverse and different project types  showcasing a desire to try out new things

• Experience managing and developing direct reports in an environment that embraces individual momentum

• Strong knowledge of digital design tools such as Sketch Up, Maya, Blender, Revit, Rhino, Photoshop, Illustrator, etc. (note: we’re not bound to a specific program)

• Demonstrated illustration skills, and/or ability to draw spatial layouts/elevations

• Expert  knowledge of both permanent and touring experiences

• Ability to make difficult (yet informed) decisions, always in the best interest of Netflix

• Excellent communication skills, both verbally and digitally

• Excellent organizing skills using digital tools and Google suite

• Global experience preferred

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $380,000 - $825,000.
 

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here. 

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.