Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Netflix’s business continues to expand in new ways to serve our global members. Whether it’s evolving how we offer best-in-class entertainment content to new forms that entertainment may take (games, live events, etc), as a global company it is important that we build high-quality infrastructure tailored to supporting innovation at scale.
This role sits on the Enterprise Experience Design team specifically in our Business Product Foundations department. This team is responsible for designing horizontal solutions that power our core Netflix business products including access management, notifications, data management, search, and much more. This is one of the newest teams in the Content Business Product Organization and is rapidly growing to meet the vast demands of our growing business verticals.
As a Senior designer, you will work at multiple levels - from strategic to tactical - from helping to define the team’s strategy and vision, to rapidly sketching and testing prototypes, to working with engineering to refine features as they are being built. We are looking for a seasoned designer who has a passion for designing for deeply technical domains, thrives in ambiguity, has a strong human-centered design process, has the desire to learn and collaborate cross-functionally, and designs systematic solutions that are equally thoughtful, elegant, and delightful.
This role is open to USA remote, but quarterly travel will be expected to our offices in California (LA or Los Gatos), New York City, or Seattle to engage in person with your team and cross-functional stakeholders. Regardless of location, you’ll be expected to work PST hours.
Partner closely with multi-disciplinary team members - Product Design, Content Design, Product Management, Engineering, Research, Operations, and others – to take the business to the next level;
Work across all stages of the design process (user research, workflow and systems mapping, ideation, concept development, validation, prototyping, final visual design, and implementation support);
Deeply understand users and their needs, including generative user research and exploration;
Create thoughtful end-to-end user experiences that simply the complexity underneath the UI layers
Conduct usability testing and iterate on designs with users;
Partner with PMs to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy;
Partner with engineers to build impactful products and features within the constraints of our technology and timeline;
Facilitate collaborative work sessions with all levels of company stakeholders;
Advance the discipline of product design within the organization and with partners and clients.
5+ years of experience in enterprise software product design;
Track record of designing and shipping enterprise or B2B experiences that have scaled to thousands of users and had successful outcomes for global users and the business; Ideally in the areas of foundational technology (e.g. access/security) or developer experience.
Ability to think at a high level about product strategy and articulate a vision;
Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together into an actionable roadmap;
Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration;
Experience designing horizontal, foundational solutions that meet the needs of diverse business products
Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives;
Extraordinary thoughtfulness and craft in interaction design, visual design, and prototyping;
Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together;
Mastery of Figma’s advanced features such as Autolayout, Variables, DevMode, Responsive Prototypes, etc;
At Netflix, all roles are expected to exemplify the values outlined in our culture.
An outstanding portfolio, showcasing your strengths in designing horizontal solutions for complex workflows - we want to understand how you map complex systems, your interaction design logic, and the rationale behind your design decisions;
Effective English verbal/written communication and presentation skills, with the ability to successfully articulate design concepts to your team and senior stakeholders;
Strong ability to think technically and collaborate seamlessly with engineers and data scientists as it pertains to understanding the benefits, possibilities, and constraints of common coding languages and machine learning platforms;
Effective time management skills to balance project schedule with fast-paced deadlines;
Strong conceptual thinking that balances user needs, business goals, and feasibility;
Pay Transparency
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000 - $515,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.
See more detail about our Benefits here. Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Job is open for no less than 7 days and will be removed when the position is filled.
