Sophos
IT Change & Adoption Engineer
🌎
United Kingdom
1 month ago
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Job Description
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
The IT Change & Adoption Engineer will be responsible for driving experience improvements across the Sophos business. You will input and drive employee communications, champion best practice and adoption of process, tools and services, host virtual and onsite sessions with end users to enhance self-service enablement and improving the consumption of our key services including Zoom, Teams, Atlassian and our ITSM tooling.[RK1] You will be responsible for assessing the impact of change to support continual transformation of services and drive a best-in-class experience, influencing our IT products and offerings.
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