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Sophos

Senior Manager, Renewal

🌎

Singapore

2d ago
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Job Description

Hybrid
About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
The Sophos Global Renewals team is committed to ensuring that every customer fully realizes the value of their partnership with us through renewals and business expansion.
 
As a Senior Manager, Renewals, you will lead a team of Renewals Account Managers to achieve and exceed renewal rate and ACV business targets. Reporting to the Director of Renewals, you will play a critical role in driving customer retention and growth across multiple territories, regions, and countries. In this leadership role, you will enable, support, and coach a team of account management sales professionals, provide accurate business forecasting, and contribute as a key member of the theater renewals leadership team.
 
Your team will collaborate closely with the new business sales team to ensure customers consistently experience the value of Sophos solutions and our partnership, fostering renewals and business growth. Additionally, your team will work in partnership with distributors and resellers to execute business strategies while engaging with internal stakeholders to drive successful outcomes.
 

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