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Sophos

Senior Manager, Renewal

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Singapore

1 month ago
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Job Description

About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
The Sophos Global Renewals team is committed to ensuring that every customer fully realizes the value of their partnership with us through renewals and business expansion.
 
As a Senior Manager, Renewals, you will lead a team of Renewals Account Managers to achieve and exceed renewal rate and ACV business targets. Reporting to the VP, Global Renewals, you will play a critical role in driving customer retention and growth across multiple territories, regions, and countries. In this leadership role, you will enable, support, and coach a team of account management sales professionals, provide accurate business forecasting, and contribute as a key member of the theater renewals leadership team.
 
Your team will collaborate closely with the new business sales team to ensure customers consistently experience the value of Sophos solutions and our partnership, fostering renewals and business growth. Additionally, your team will work in partnership with distributors and resellers to execute business strategies while engaging with internal stakeholders to drive successful outcomes.
 
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