Sophos
Customer Care Support - German & English Speaker (EMEA Shift)
🌎
Philippines
1 month ago
👀 14 views
📥 0 clicked apply
Job Description
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
The Customer Care Support will be responsible for ensuring that he/she provides high quality information in response to inquiries about Sophos products and services to Sophos customers, partners and other engineers based in German speaking countries. As a Customer Care Support, you are responsible for ensuring you deliver a total customer experience that they will love and trust using our products and services and actively recommend them to others.
Popular Jobs
Latest Jobs
More Jobs at Sophos
- • Sales Operations Analyst (6 Months Contract)
- • Renewals Operations Analyst
- • Director, Global Digital Marketing
- • Aushilfe (556 EUR Basis) im Bereich Sales (m/w/d) - befristet bis Ende Mai 2026
- • Senior Software Engineer 1
- • Sr. Manager – Procurement Reporting & Analytics
- • Senior Sales Engineer MDR - german-speaking (m/f/d)
- • Enterprise Account Executive (m/f/d)
- • Customer Success Manager
- • Manager, Americas IT Service
- • Renewals Account Manager - German Speaking
- • AI Solutions Developer
- • Threat Analyst - German Speaking
- • Cloud Software Engineer
- • Senior HR Generalist
- • Team Lead, Threat Analyst
- • Senior Manager, Renewals EMEA - German Speaking (m/f/d)
- • Threat Researcher
- • Senior Threat Researcher
- • Senior Manager, Renewal
- • Product Support Engineer (Secureworks)
- • Cybersecurity Engineering & Operations Senior Advisor - Tokyo, Japan/or Remote (Secureworks)
- • Cybersecurity Engineering & Operations Senior Advisor (Secureworks)
- • Sales Development Representative (Secureworks)
- • Director, Renewals
- • Distribution Manager EMEA Central mit Führungsverantwortung (m/w/d)
- • Customer Care Support - German & English Speaker (EMEA Shift)
- • Team Lead, Threat Analyst
- • Senior Legal Counsel
- • Senior Behavioural Threat Researcher
- • Team Lead, Customer Success(High Touch)
- • Senior Enterprise Architect
- • Applications Delivery Lead (Salesforce)
- • Senior Enterprise Architect
- • MSP Channel Account Executive
- • Senior Threat Researcher
- • Licensing Administrator EMEA..
- • Senior Territory Account Executive
- • Vice President, Support and Delivery
- • Customer Success Manager - Cybersecurity (German Speaking)
- • Renewals Specialist - Italian Speaking
- • HR Coordinator - EMEA (French-speaking) - based in Hungary / Romania
- • Principal Software Engineer – DNS Protection, Network Security Group
- • Senior Test Automation Engineer
- • Threat Analyst 2
- • Technical Support Engineer L2 x 2 (Network Security)
- • Threat Analyst 3
- • Technical Support Engineer L1 x 2 (Network Security)
Locations
Jobs by Title
- Software Engineer Jobs
- Product Manager Jobs
- Data Scientist Jobs
- Software Engineering Manager Jobs
- Technical Program Manager Jobs
- Solution Architect Jobs
- Security Analyst Jobs
- Information Technologist Jobs
- Program Manager Jobs
- Project Manager Jobs
- Data Science Manager Jobs
- Technical Writer Jobs
- Sales Engineer Jobs
- Product Designer Jobs
- Industrial Designer Jobs
- Fashion Designer Jobs
- Product Design Manager Jobs
- UX Researcher Jobs
- Graphic Designer Jobs
- Management Consultant Jobs