Mobile Engineering Manager, Onboarding

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality,  book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Onboarding team is responsible for the experiences within our mobile apps that help establish our Sellers' identity with the product we provide and support them as issues arise. This spans features across authentication (sign-in and multi-factor), onboarding (Know Your Customer), account security, support, and help live messaging across the Square ecosystem of products.

You will

• Manage and support a team of 9-10 engineers
• Represent the team in architectural discussions and stakeholder conversations, serving as a bridge between our team and the broader organization
• Work with product managers, designers, and data scientists to shape the future of onboarding-related product areas at Square
• Define and prioritize the technical roadmap for the team
• Help shape the future of our codebase by building flexible, extendable, and reusable components
• Provide technical guidance and uphold technical standards for systems and applications
• Foster a culture of engineering excellence and mentor engineers of all experience levels
• Collaborate with other managers and senior leaders to ensure alignment across the organization
• Help contribute to a culture of positivity, psychological safety, and inclusivity within the team.

You have

• 3+ years of people management experience leading a team of mobile engineers
• Strong mobile development background before coming into management
• BS/BA degree or equivalent experience in lieu of a degree
• Excellent communication skills and ability to partner with cross functional teams
• A passion for mentoring engineers, teaching colleagues, and being open to new ideas

Technologies we use and teach

• Kotlin and Swift for development, leveraging Square’s modern open source library, Workflow
• Espresso and Snapshot for testing
• Protocol buffers for network transport
• Gradle for our build environment
• Also exposure to LeakCanary, RXJava, Dagger, Mortar, and Okhttp among others

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.