Solutions Engineer

The Role

The Solutions Engineering team is a trusted engineering resource for Square's largest sellers and partners, helping them architect and develop applications and integrations that promote seamless omnichannel commerce experiences for end-users. Solutions Engineers also help shape Square's product strategy by providing valuable market feedback that informs product prioritization and design. As Square's presence grows in Australia, our AU GTM (Go-To-Market) teams are expanding, and we're looking for our first Solutions Engineer to support the AU Sales, Account Management, and Partnerships teams.

We are looking for an engineer with sales acumen, a thoughtful product sense, and an entrepreneurial spirit. You excel at solving challenging technical problems and excel in client-facing environments. Reporting to the Solutions Engineering lead, you will work with sellers and partners across different industries and directly support Square's growing AU GTM initiatives.

You Will

• Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Square's Developer Platform.
• Collaborate with the Partnerships team to facilitate partner integrations with our platform.
• Gain an in-depth understanding of the technical architecture and goals of sellers and partners, advising on suitable Square solutions and integrations.
• Provide ongoing white-glove support to strategic sellers & partners in the AU market.

You Have

• 8+ years of experience in Solutions Engineering, Sales Engineering, Consulting, or related fields.
• Hands-on experience with full-stack development, including proficiency in RESTful APIs and coding.
• Experience working with high-performing Sales teams and communicating complex solutions to both technical and non-technical audiences.
• Experience collaborating with product teams, providing actionable feedback, and driving impactful changes
• Experience working with senior partners and business leaders.
• A willingness to travel for onsite client meetings (10-20%).
• Experience in SaaS and/or payments industries

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.