Solutions Engineer

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, and merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Solutions Engineering team is a trusted engineering resource for Square's largest sellers and partners, helping them architect and develop applications and integrations that ensure seamless omnichannel commerce experiences for end-users. Solutions Engineers also help shape Square's product strategy by providing valuable market feedback that informs product prioritisation and design. As Square's presence in the United Kingdom grows, our UK GTM (Go-To-Market) teams are expanding, and we're looking for our first Solutions Engineer to support the UK Sales, Account Management, and Partnerships teams.

We are looking for an engineer with sales experience, a thoughtful product sense, and an. You excel at solving challenging technical problems and excel in client-facing environments. Reporting to the Solutions Engineering lead, you'll work with sellers and partners across multiple industries and directly support Square's growing UK GTM projects.

You Will

• Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Square's Developer Platform.
• Collaborate with the Partnerships team to facilitate partner integrations with our platform.
• Gain an in-depth understanding of the technical architecture and our goals of sellers and partners, advising on suitable Square solutions and integrations.
• Provide ongoing white-glove support to strategic sellers and partners in the UK market.

You Have

• 8+ years of experience in Solutions Engineering, Sales Engineering, Consulting, or related fields.
• Hands-on experience with full-stack development, including proficiency in RESTful APIs and coding.
• Experience working with high-performing Sales teams and communicating complex solutions to both technical and non-technical audiences.
• Experience collaborating with product teams, providing relevant feedback, and driving impactful changes
• Experience working with senior partners and business leaders.
• Experience with learning and a natural curiosity to ask insightful questions.
• A willingness to travel for onsite client meetings (10-20%).
• Experience in SaaS and payments industries

Technologies We Use and Teach

• REST APIs
• GraphQL
• JIRA

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page