Our success is driven by a commitment to providing exceptional customer support. We are seeking a detail-oriented and results-driven FreshService Administrator to join our growing team. This role is crucial in ensuring the smooth and secure operation of our FreshService platform. The ideal candidate will have a strong understanding of data security and a passion for optimizing internal processes.
Objectives of this Role
· Maintain and enhance the security and integrity of our FreshService environment.
· Ensure accurate and timely access control for internal users and customers.
· Contribute to the development and improvement of FreshService administration best practices.
· Support the testing and implementation of new features and functionalities within FreshService.