Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviyntβs Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
The IAM Practice Manager - Customer Experience will manage customer loyalty and adoption of Saviyntβs innovative services and products using our customersβ business objectives and priorities as the key driver. The IAM Practice Manager -Customer Experience will be responsible for driving customer success by providing customer advisory, adoption recommendations, opportunities for increased service and metrics analysis. The success of this role means higher customer happiness, retention, and expansion of Saviyntβs business.