Saviynt is an identity authority platform designed to power and protect the modern workplace. As organizations undergo digital transformation, they face increasing cyber risks but cannot afford for security measures to slow down progress. Saviynt's Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, enabling organizations to defend against threats effectively while ensuring users have timely and appropriate access to critical digital tools. Role Overview: The Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation.