**About the Role**
As a Senior Operations Manager in the Financial Business Group, you will help shape and expand our financial products portfolio, define and operationalize business program strategies, set internal & external targets and monitor product performance to drive growth. Your role will be specifically focused on Financial Products that we’re building at Uber to cater to Spender needs, including Gift Cards, Wallets and Spender Credit.
**What the Candidate Will Do:**
- Develop and implement a Program Strategy for Spender Financial Product solutions in EMEA.
- Drive the implementation of completely new Financial Products, starting with defining the business case up until launch.
- Conduct market and competitor research to help shape our Financial Services vision.
- Analyze product, program and partnership performance using data to inform business decisions.
- Scale new and existing processes to allow the business to grow profitability.
- Collaborate with cross-functional stakeholders in Operations, Community Operations, Legal, Tax, Marketing etc. to improve processes and explore opportunities.
**What the Candidate Will Need / Basic Qualifications:**
- Problem solving - Ability to address issues involving people, processes, and data by identifying root causes and using logical, data-driven approaches.
- Strong analytical skills to set and track metrics effectively and derive insights from quantitative and qualitative data.
- Motivated self-starter that can work independently in a fast-paced and ambiguous environment.
- Bachelor’s degree in a quantitative field (statistics, mathematics, finance, economics, engineering, etc.) is a plus.
- 5+ years of work experience in a high performing role in a startup, strategy, operations, analytics, payments/fintech, or consulting
- Good communication skills that will allow you to clearly explain your work and participate in constructive debate.
- Interpersonal and influencing skills for effective partnerships across multiple levels and functions, internally and externally.
**Preferred Qualifications / Bonus Points:**
- Experience working in Financial Services and Embedded Finance in one of the key markets in EMEA.
- Proficiency in SQL.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
