About the Role
We are seeking a highly skilled and versatile Associate Manager, Special Operations, to join our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. You will lead key strategic projects to scale and improve our operations and technology stack. Reporting to the Manager, Special Operations, you will work across all functions and teams within our business (supply chain, technology, continuous improvement, production, culinary, quality, etc.), supporting our most pressing priorities. You will lead several projects at the same time, support core operations as needed, and proactively propose new projects and opportunities.
What you will be doing:
- Lead High-Impact Projects: Have end-to-end responsibility for strategic projects, including identifying new opportunities, realizing business cases, and driving execution.
- Technology Implementation: Facilitate initiatives that integrate new tools by gathering requirements, conducting analysis, and fostering collaboration between technical teams and operations.
- Cross-Functional Problem Solving: Work with stakeholders in supply chain, production, business technology, culinary, and quality to tackle complex problems and improve processes.
- Project Monitoring Tools: Develop monitoring tools to manage project timelines, budgets, and investments.
- Operational Support: Provide support to core operations across various functions as needed.
- Data-Driven Insights: Analyze data to identify operational improvement opportunities, enhance the customer experience, and provide actionable recommendations to senior leadership.
- Additional Duties: Perform all other responsibilities as assigned.
At a minimum, you have:
- Bachelor’s degree in business, engineering, supply chain, or a similar field
- 1-3 years of experience working in tech consulting, manufacturing operations, supply chain management, or a related field
- Highly organized and detail-oriented: you have well-developed strategies for never missing a deadline or overlooking a key detail, and are comfortable juggling multiple priorities at once.
- Entrepreneurial with an ownership mindset: you enjoy working in small teams, taking ownership of your work, and always thinking beyond the scope of a given assignment.
- Naturally curious: you’re innovative, creative, and constantly looking for ways to improve upon things.
- Customer centricity: you understand how your decision-making abilities will impact internal and external customers
- Quantitative and analytical experience (either through education or professional experience), including expertise with Google Suite, Excel, and data visualization systems is a must
- Experience with tech implementation using agile and waterfall methodologies is a bonus
- Experience implementing Warehouse Management Systems is a bonus
What you’ll get in return:
- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team
Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!
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