Quality Assurance Technical Lead

About The Team:
This role is responsible for overseeing and managing all technical aspects related to the product quality systems on site. Responsible for implementing robust systems, policies and procedures to ensure compliance with HF international and local standards. This role manages a team of quality technical colleagues and auditors, whilst the role primarily focuses on the delivery of a quality product to our customers and focusing on quality systems from intake to delivery it also encompasses the management of the technical auditor function and ensuring that their workload is managed with guidance from the technical manager, it is also important that health & safety standards and compliance standards are maintained. 

What You Will Be Doing:

• Managing a team of Colleagues across shifts to ensure that quality KPIs are met in full and on time, acting as the main point of contact for day to day quality activities and closely collaborating with the Operational teams. 
• Engaging and developing the team to achieve optimum performance and for the Colleagues to meet their full potential. 
• Ensure audit protocols are completed to the correct frequency and streamline processes for efficiency. 
• Lead and support supplier visits for problematic raw materials and establish good working relationships. 
• Collaborate with teams globally, internally and cross-functionally to identify and resolve issues, share best practices.
• Maintain up to date and accurate records (including computerised/digital) on quality intake, quality errors and analyse this data to identify trends, problems and opportunities for improvement. 
• Implement management of quarantine areas and coordinating movement of stock according to decision. 
• Ensuring compliance with Standard Operating Procedures and Instructions. 
• Development, implementation and management of a quality plan, including but not limited to destructive testing, quality panels and error monitoring.

Who You Are:

• Proven experience in food safety and quality assurance. 
• Ability to present data accurately and succinctly
• Proficiency in using MS Office applications. 
• Proven knowledge of SOP's and standards.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and external stakeholders.  
• Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Electric vehicle scheme
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

Location: The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD

Work Pattern: Monday - Friday (8am - 5pm) 

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.