Global AR Manager - WA

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role: 

We are currently looking for a passionate, high energy, outcome-oriented Global Accounts Receivable Manager with intellectual curiosity and a bias toward action to join our growing team. You will be responsible for managing our global billings and collections team at Nintex. This role will be managing all billings including professional services, daily collections, and will build a scalable end-to-end revenue and billing processes for all entities. You will be working with our Sales, Sales Operations, Accounting and Tax teams, while ensuring a positive experience for our team and customers. 

This role aims to provide the best of class customer experience and has visibility across the organization senior leadership team. 

Your contribution will be:  

• Manage and grow the current global team of five
• Manage order to cash processes. Build a strong relationship with Sales Leadership, Sales Operations and Professional Services teams
• Review contracts for proper documentation and ensure contracts are executed in accordance with the Company’s bookings policy and revenue recognition guidance under ASC 606
• Review monthly invoices for accuracy
• Manage global collections and keep outstanding balances within Company’s metrics
• Compile weekly global AR reports
• Manage customer queries and escalations, while ensuring positive experience for everyone involved
• Investigate discrepancies and track payments, especially as it related to M&A activity
• Manage routine close activities relating to revenue, billings, and collections
• Partner with cross functional teams to create and manage scalable revenue and billing processes
• Work closely with Sales, Sales Operations, Professional Services and FP&A teams
• Manage Invoice templates in NetSuite to ensure appropriate billing in various countries, including sales and local taxes
• Work with external auditors
• Assist with M&A efforts with regards to integration of customer accounts
• Assist with ad hoc projects as they arise across various teams
• Be flexible in a constantly changing and high growth business environment 

To be successful, we think you need:  

• At least 5 years of experience in managing billings and collections, preferably for a global multi-country technology company
• Experience managing a team of three or more
• Strong communication skills
• Strong Excel skills
• Strong project management and organization skills
• Ability to closely pay attention to detail
• Ability to be flexible from time to time to work with an international team in different time zones
• General understanding of the ASC 606 is required
• Experience with NetSuite and SalesForce is preferred 

What’s in it for you? 

Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences. 

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization.