Who you are:

You are a skilled Senior IT Applications Specialist with superior analytical and problem-solving skills, high internal client satisfaction standards, and timeliness. The Senior IT Applications Specialist is responsible for the design, configuration, implementation and maintenance of Geotab’s IT application systems - we would love to hear from you. 

What you'll do:

This position is responsible to maintain a secure and highly available application environment. You will be responsible for identifying and implementing features, functions and capabilities to support internal client business plans. The role includes investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab’s success, growth, and service quality. This position also requires you to work with other internal and external resources to maximize business benefits associated with these applications.  

How you'll make an impact:

• Understands how their work as an application specialist fits into Geotab’s ecosystem, takes initiative to identify problems and propose team projects that resolve them.
• Owns design, planning, execution and testing for projects, enhancements and break/fix issues.
• End-to-end responsibility for designing, implementation and maintaining of application lifecycle.
• Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope.
• Establish relationships with various teams in order to troubleshoot issues and develop long term solutions effectively.
• Design, configure, implement and maintain applications and service requirements while researching and establishing best practices.
• Lead and/or participate in projects as a technical subject matter expert.
• Analyzing new functionality in application releases to determine how it should be used.
• Plan, coordinate and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments.
• Work closely with business owners in order to understand business needs and manage expectations of users being supported.
• Perform daily health checks to detect issues and minimize downtime.
• Performance tuning by identifying ways to maximize the potential and ensure high availability of applications.
• Identify and resolve medium to highly complex production problems for supported applications.
• Provide advice and recommendations to management regarding technology directions, decisions, security policy, and roadmap.
• Lead and ensure in-depth analysis of problems and initiate corrective actions and implementation of preventative measures.
• Lead in knowledge transfer sessions and documentation, mentor peers.
• Create and maintain SOP’s for application portfolio including other technical documentation to be used by internal Geotab technical and non-technical teams.
• Write and maintain automation scripts and leverage configuration management to increase system efficiency and effectiveness.
• Maintain application monitoring / alerting capability.
• Maintain knowledge of docker containers in a production environment.
• Management of global Active Directory infrastructure including patching and general maintenance.
• Manage Google Workspace within Geotab’s corporate system and service environment.
• Experience managing Mobile Device Management (MDM) solution’s.
• Zero Trust Architecture management.
• Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure.
• Participate in an after-hours on-call rotation.
• Support Geotab global strategic initiatives.
• Participate in a 24x7 on-call rotating schedule (if applicable).

What you'll bring to the role:

• Post-Secondary Diploma/Degree specialization in Computer Science, Engineering or a related field.
• Professional certification in IT (e.g. Google ACE, Google Professional Collaboration Engineer, Linux +, AWS) highly valued.
• 5 - 8 years of experience in technical, functional & system support of IT applications.
• 5 - 8 years experience with Cloud Platforms (platform components, assembling applications, and run-time architecture).
• Advanced knowledge of ChromeOS, Windows and Linux OS installation, configuration, troubleshooting, and maintenance.
• Advanced knowledge of SSO methodologies (SAML & LDAPS).
• Strong programming/scripting knowledge - Powershell,  Python, Bash, etc.
• Expert in managing and supporting Linux-based environments.
• Expert in managing and configuring Active Directory/Group Policy.
• Experience with cloud computing platforms including Google Cloud, AWS, and Microsoft Azure.
• Experience with Zero Trust Architecture.
• Able to work well under pressure and respond to fast changing priorities and deadlines.
• Highly organized and able to manage multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills.
• A strong team-player with the ability to engage with all levels of the organization.
• Strong technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
• Entrepreneurial mindset and comfortable in a flat organization.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab: