Senior Site Reliability Engineer (Product SRE)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero's Product SRE teams will consist of dedicated world class SRE engineers, embedded into product teams to drive enduring reliability, world class observability, and high performing services.

This position requires a strong engineering background and deep experience in SRE. Our Senior Engineers will provide technical proficiency to ensure the team can drive reliability across the product landscape. 

As a seasoned and relentless engineer, they will contribute to the company's Product SRE strategy and contribute to the ongoing transformation of the Xero SRE culture. As an expert communicator, they'll manage change and ensure the value of robust systems is communicated clearly across the business.

Any experience with reliability concepts such as: capacity management, autoscaling, safe deployment and releases, software strategies for reliability, fault tolerance, and graceful failure would be highly beneficial. Understanding of human factors, safety science, and resilience engineering are also valuable.