Xero
Learning & Development Specialist - CX
🌎
Melbourne, AU
11h ago
👀 1 views
📥 0 clicked apply
Job Description
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact
In this role you’ll be responsible for supporting the design of world leading learning experiences for our global customer experience teams. This role sits within the award winning CX L&D Design team. Some of the presitigious awards to name a few are: *LearnX Platinum for Onboarding Programme *LearnX Platinum for Customer Experience Training *Brandon Hall Silver Best New Hire Onboarding Program.
Xero’s Customer Experience (CX) Team is made up of CX Specialists, based in NZ, AU, US, and UK, who work together to provide 24/7 support to Xero users. We aim to provide beautiful experiences for our customers and make it easy for them to see how Xero adds value to their business.
Your work will ensure that learning for customer experience teams is sustainable, scalable and engaging. Your work will enable Xero employees in these teams to develop the skills, behaviours and experiences they need to achieve their goals and to do the best work of their lives. You’ll ensure the learning is set up to enable the agility to adapt in a fast-paced environment and you’ll bring innovative digital ideas into the CX L&D team.
Popular Jobs
Latest Jobs
More Jobs at Xero
- • Business Development Representative
- • Data Enablement Lead
- • Learning & Development Specialist - CX
- • Learning & Development Specialist - CX
- • Technical Product Manager - Observability
- • Technical Product Manager - Observability
- • Education Specialist, North America - Education & Content Delivery
- • Sales Operations Lead, UK
- • Lead Engineer
- • Problem Management Engineer
- • Lead & Senior Site Reliability Engineers (Technical Duty Officers)
- • People Experience Business Partner - 12 month FTC
- • People Experience Business Partner - 12 month FTC
- • Team Lead, Problem Management
- • Intermediate Engineer (Syft Integration)
- • Senior Engineer (Syft Integration)
- • Technical Duty Officer (Lead/Senior Site Reliability Engineer)
- • Senior Site Reliability Engineer
- • Team Lead, Product SRE
- • Principal Engineer, Site Reliability
- • Lead Product Manager, Identity & Signals
- • Lifecycle Marketing Lead
- • Lifecycle Marketing Specialist (2 roles available)
- • Account Manager - Partner Success
- • Senior Cloud Engineer at Xero
- • Senior Cloud Engineer at Xero
- • Security Engineer - GCP
- • Partner Consultant
- • Frontend Engineer
- • Intercompany Accounting Manager
- • Intercompany Accounting Manager
- • Senior DevOps Engineer - Infrastructure
- • Associate Engineer - Billing
- • Associate Partner Consultant - Post Sales
- • Senior Integrated Producer - 9 month Fixed term
- • Senior Integrated Producer - 9 month Fixed term
- • SEO Manager - 12 month fixed term contract
- • SEO Manager - 12 month fixed term contract
- • IT Asset Analyst
- • Account Executive
- • Senior Product Marketing Manager
- • Principal AI Engineer
- • Government Relations Lead, US
- • Head of Engineering, Product SRE
- • Customer Experience Specialist - Accounting - Feb 2025
- • Workplace Experience Coordinator (12-month Fixed Term Contract)
- • Partner Marketing Operations Manager
- • Marketing Operations Analyst
- • Customer Experience Specialist (PAYROLL) Feb/March 2025
- • Customer Experience Specialist (PAYROLL) Feb/March 2025
Locations
Jobs by Title
- Software Engineer Jobs
- Product Manager Jobs
- Data Scientist Jobs
- Software Engineering Manager Jobs
- Technical Program Manager Jobs
- Solution Architect Jobs
- Security Analyst Jobs
- Information Technologist Jobs
- Program Manager Jobs
- Project Manager Jobs
- Data Science Manager Jobs
- Technical Writer Jobs
- Sales Engineer Jobs
- Product Designer Jobs
- Industrial Designer Jobs
- Fashion Designer Jobs
- Product Design Manager Jobs
- UX Researcher Jobs
- Graphic Designer Jobs
- Management Consultant Jobs