Senior Game Producer, League of Legends - Cosmetics

As a Senior Game Producer on the League of Legends Cosmetics team, you will collaborate with internal teams and stakeholders to optimize, track, and strategize our outsourcing initiatives with external vendors. You will work closely with creative teams to develop efficient art pipelines, establish project management systems, and define key performance indicators (KPIs) for external development partners as we ship cosmetic products for League of Legends.

In this role, you will also oversee tracking and data collection for external vendors, continuously analyzing and improving workflows to enhance efficiency and quality. You will also be expected to work with, and oversee, internal development teams when needed to help ensure smooth production delivery and oversight for cosmetics. Additionally, you will serve as the primary point of contact between the Los Angeles Cosmetics team and the Riot Singapore Production team, ensuring seamless coordination and execution of cosmetic product development. This position requires strong organizational skills, a keen eye for process optimization, and a passion for delivering high-quality content in a dynamic production environment.

Responsibilities:

• Partner with creative teams to develop and refine art workflows, pipelines, project management systems, and KPIs for external development partners.
• Oversee tracking and data collection for external vendors to review and improve working systems and cost ROI analysis. 
• Act as the primary liaison between the Los Angeles Cosmetics team and Riot Singapore Production team, ensuring smooth production and delivery of cosmetic products.
• Ensure strong collaboration, efficiency, and continuous improvement in the working relationship between the Los Angeles and Riot Singapore teams. 
• Optimize external development processes to enhance efficiency, quality, and scalability for Cosmetics.
• Provide data-driven insights to support strategic decisions on outsourcing efficiency and production timelines.
• Manage and improve the Cosmetics team’s maturity, performance, and health when it comes to outsourcing.
• Collaborate closely with internal producers and teams to support and enhance the company's outsourcing strategy by creating standards and best practices.
• Assess vendor capabilities through comprehensive capacity planning, throughput analysis, and oversight of key delivery KPIs. 
• Ensure Riot and vendors are set up for success through smooth contract negotiations, strong  productive partnerships and working agreements.
• Maintain up-to-date knowledge of industry-standard art pipelines and tools to support effective external development.
• Report regularly to senior management and stakeholders on the status of outsourced projects and key performance metrics.
• Mange and oversee internal development teams when needed in order to ensure smooth delivery and oversight of League of Legends products. 
• Light travel to vendors in order to help build and facilitate relationships, training, feedback and project kick offs. 

Required Qualifications:

• A minimum of 6 years of experience shipping games, applications, or software in a production/product/program management role
• A minimum of 5 years working with pipelines using external vendors, experience creating contracts, working agreements, outsourcing pipelines, data tracking and improving working systems
• Experience leading teams through feature development (planning, execution, delivery, post-release support)
• Strong understanding of art pipelines, including modeling, texturing, animation, and rendering processes
• Outstanding communication and interpersonal skills to manage relationships with internal teams and external partners effectively
• Experience with live games/services and regular patch cadences
• Experience building frameworks; bringing clarity and conciseness
• Strong familiarity with production process (agile, scrum, waterfall) and tools (Jira, and Airtable)
• Experience with data tracking, reporting, production tools development, throughput analysis and capability planning

Desired Qualifications:

• Experience with a global, live game service
• Experience working with global outsourcing teams
• Experience managing game development 
• High Proficiency with Airtable 
• High Proficiency with JIRA
• Language knowledge of Mandarin Chinese 
• Knowledge of League of Legends
• Bachelor’s degree in Computer Science or a related field or equivalent experience 

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.