Tourist Reception Agent

Contrat à Durée Déterminée d’Usage (CDDU) -  From April 2025 to October 2025 - Full time (35hrs), may include Sundays -  Paris

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 200 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 15 local offices around the world. Visit our careers website to learn more.

The role

You will be a privileged actor for our visitors in Paris and Versailles. Enthusiastic and positive, you will participate in making their travel experience unique and unforgettable. 

You will:

• Greeting and registering customers at our shop in Paris
• Informing customers about tours
• Providing accurate information about local attractions and services
• Handling payments for extra activities and selling other products
• Handling admission tickets for the tours
• Managing online and phone reservations
• Accompanying customers on the bus to Versailles, giving a speech en route
• Handling closures, cancellation, rescheduling and complaints

Who you are

• Experience in customer service
• Good verbal skills: French and English are required (3rd language is a plus)
• Ability to multitask and prioritize
• Ability to remain calm in any situation
• Ability to work independently and as part of a team

How we set you up for success:

• Monthly gross salary : 2041,67 euros
• Sunday hours +75% ; Public holiday : +100%
• Public transportation fees covered up to 50%
• Lunch voucher (9 euros per day, covered up to 50%)

And more...

Contrat à Durée Déterminée d’Usage (CDDU) - D’avril à octobre 2025 - Temps plein (35h), pouvant inclure le dimanche.  

Agence de Paris.

Vous serez un acteur privilégié pour nos visiteurs à Paris et à Versailles. Enthousiaste et positif, vous participerez à rendre leur séjour unique et inoubliable.    

Responsabilités:

• Accueillir et enregistrer les clients à la boutique de Paris
• Informer les clients sur les visites 
• Fournir des informations précises sur les attractions et les services locaux
• Gérer les encaissements pour les activités supplémentaires 
• Gérer les billets d’entrée pour les visites
• Gérer les réservations en ligne et par téléphone
• Accompagner des groupes de Paris à Versailles en car  
• Gérer des fermetures, annulations, reprogrammations et plaintes

Votre profil

• Bonnes compétences verbales, le français et l'anglais sont requis (une 3ème langue est un plus)
• Capacité à gérer plusieurs tâches à la fois et à établir des priorités
• Capacité à rester calme en toute situation
• Capacité à travailler de manière indépendante et en équipe

Salaires et avantages:

• 2041,67  euros brut mensuel
• Heures de dimanche +75%; Jours fériés : +100%
• Prise en charge à 50% des frais de transports en commun
• Prise en charge à 50% des tickets restaurant (d’une valeur de 9 euros par jour)

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to jobs@getyourguide.com. Stay vigilant and protect yourself from recruitment scams.

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