In this fast paced role, you will provide front line support for Apple’s Data Center network to address a wide variety of business challenges. You will be comfortable in a dynamic environment with the ability to multi-task and provide operational support to various businesses within Apple. This position requires a collaborative teammate who will enjoy working with others around the globe. Your responsibilities will include working on tickets and break fixes, maintaining and upgrading existing networks to current standards, and sustaining operations, as well as contributing to technical and procedural documentation. In this role you will obsess over minute details and drive operational excellence in every aspect of your work to deliver the best possible customer experience. In addition to the required technical networking skills, this position will also draw on strong interpersonal skills and an individual who enjoys the dynamic nature of Apple’s environment. If you enjoy close collaboration, open and active discussion, and following through on the details, we think you’ll love being part of our team.
Minimum Qualifications
Minimum Qualifications
Cisco CCNA/CCNP, Juniper JNCIA/JNCIP, or equivalent experience.
Proven experience in network troubleshooting.
Upstanding of BGP and OSPF routing, L2 switching technologies and ACL management.
Extraordinary interpersonal communications and customer-service skills.
Key Qualifications
Key Qualifications
Preferred Qualifications
Preferred Qualifications
Proficiency with Linux or other versions of UNIX.
Experience with Cisco, Arista, Juniper or other vendors.
Additional Requirements
Flexibility to work in a day-time or afternoon shift pattern.