Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
The Technical Instructor is an essential part of our Smarsh University Team and will report to our head of Smarsh University within the Chief Customer Officer (CCO) function. This individual will be expected to become an expert on Smarsh products, develop and deliver training to Smarsh customers.
The Technical Instructor must be agile, curious, driven and motivated with an ability to pivot across topics and between development and delivery seamlessly.
This individual has the opportunity to make a big difference on a small team and help build and grow a world class training and certification program.