Product Services Manager

As a Product Services Manager (PSM) you will be a key member of the Customer Success Services organization during an exciting time of unprecedented growth. You will be responsible for evaluating market opportunities, identifying, and designing new services offerings and packages and partnering with Product, Services, Marketing and Sales to ensure service market fit, profitability and Go-To-Market Delivery.

As a PSM at Smarsh will be responsible for the roadmap for their services line or area of responsibility, and the attach rates of delivered services products. This is a truly cross functional role with high visibility that will allow the right individual to make substantial impacts throughout the business. We are in a rapid growth phase of the business that requires ‘productizing’ new and existing services to ensure well-defined repeatable offerings that are profitable, scale and deliver customer value.