The Observability team builds and manages the single telemetry and observability service used by all product teams on the Smarsh platform. It provides "as a service" telemetry, monitoring, and visualization capabilities that enable our product teams to operate, support, and triage the applications and services under their product portfolio.

As a Technical Product Manager on the Observability team, you are responsible for defining the direction and roadmap for the Observability product to enable our downstream product team to build highly reliable products. You will work with business, engineering, and other teams to -

· Build products that provide a correlated, high-fidelity point of view into the Metrics, Events, Logs, and Trace data for real-time dashboards, monitoring, and analytics.

· Build new features that help improve overall Day 2 capabilities and SLAs on downstream product teams.

· Build products and capabilities that drive organization-wide improvements in MTTR, uptime, and other metrics.

· Enable product teams to deploy, measure, and track key product markers towards feature experiments, idea validation, and end-user behavior.