At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Customer Success Manager (CSM)
VoApps DirectDrop Voicemail, a NICE Company
Location: Atlanta, GA (Hybrid or Remote)
About Us: At VoApps, we’re on a mission to revolutionize the way businesses connect with their customers through our innovative DirectDrop Voicemail technology. We’re experiencing incredible growth, and it’s all thanks to our driven, collaborative team who push the boundaries every day. Now, we’re looking for two exceptional Customer Success Managers to join us and help elevate our client experience even further.
About the Role: As a Customer Success Manager, you will be a key player in our client success team, reporting directly to the head of Customer Success and Strategic Partnerships. You will own a segment of our customer base, taking a proactive approach to understanding their needs, driving upsell opportunities, and ensuring they get the most value from our products. You’ll be responsible for building strong relationships, conducting regular client meetings (including Quarterly Business Reviews), and diving deep into product utilization to uncover new ways we can help our clients thrive.
What You’ll Do:
What We’re Looking For:
What We Offer:
Ready to Join Us? If you’re ready to make a big impact at a growing company and help shape the future of our client success organization, we’d love to hear from you. Apply today and let’s create something amazing together!
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.