Role Details

We’re looking for a new Director of Internal Technology (IT) to lead our small but very mighty Internal Tech group. You’ll be leading from the front of a group that values automation, integrity and transparency over all. That means guiding and enabling multiple teams, discovering together the value of technical excellence and first-principles thinking.

Requirements

• Experience and enthusiasm to support a set of ambitious, senior teams looking to make a meaningful, world-class tech experience for Pleoers.
• Comfort managing managers. We have some new team leads who will need support in continuing to sculpt over-performing technical teams, building ambitious and mindful strategy and the most effective teams.
• A rock-solid grasp of technical excellence in a hyper-ambitious technically-minded environment where the ultimate goal is an impact far beyond the expected scope and size of a “traditional” IT team.
• The ability to step in and support, the grace to step back and let others shine, and the wisdom to know when to do each.
• A great match with our TechOps operating principles. These are explained in the “Specialisation Details” section but for a rough outline:
  • Transparency by default - Comfortable and capable with working transparently and in the open
  • Humans are our most precious asset - An automation-first mindset, with an ambitious approach to reducing manual workload
  • First principles first - Capable of breaking down problems and challenging presumptions before building a clear path based on well-understood reasoning
  • Immediate solves, eventual growth - Adept at both working iteratively whilst also maintaining a clear focus on long-term strategic goals and best-practice approaches

Non-requirements

• Being the authority on every matter on behalf of the team. We have a large amount of talented and knowledgable people across Internal Tech largely looking for a sparring partner and support resource, not a director who assumes all responsibility for their work.
• Treating your team like a second family. We believe we work best as a team when we can be vulnerable and learn from each other but this is entirely a professional relationship. We don’t expect you to spend your life tied to your work to the exception of other more important aspects of life.

 Desirables

• Experience with a similar software stack always helps. We run:
  • A ~95% Macbook fleet managed by Kandji, ~5% Windows on Intune
  • Okta for IAM, Google Workspace for email/productivity
  • A large amount of Okta Workflows and open APIs for stitching together processes
  • Juniper Mist for office networking
  • Company-wide tools like Slack, Notion, Miro etc
• A good understanding of what you want to learn next and why. We can help guide and show possible options but the role and team is extremely self-motivated and there’s an expectation that if you want to get the absolute best you can out of the team and your time at Pleo you come ready and willing to learn.

Show me the benefits!

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with  your salary in other markets 🍜
• Private health insurance to ensure you’re fit in body and mind to do your best work
• For this team we offer flexibility/remote working options
• Option to purchase 5 additional days of holiday through a salary sacrifice
• We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far  ❤️‍🩹
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously 
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶

#LI-Remote