Global Risk & Compliance Manager - People

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Description: The Global HR Risk & Controls Manager is responsible for supporting the leadership team of the business unit to identify, assess and mitigate legal, regulatory, operational and strategic risk thus developing a comprehensive view on the business units’ risk-taking activities. The role assists informed decision making by providing transparency into strategic and operational risk exposures while focusing on embedding risk processes within the day-to-day business operations. Successful risk management requires dynamic individuals who are able to liaise with various stakeholders and foster collaboration, integrate perspectives and drive to business beneficial outcomes. Collaborate with other teams and second and third lines of defense across Booking.com such as Risk, Controls, Fraud, Cyber Security, Privacy and Internal Audit, who will help them to learn, grow and provide them the freedom to experiment. Such is also part of the culture of Booking.com. Plays an active role in supporting the People Department as a risk advisor in driving ongoing improvement to global, regional, and local HR processes and experiences. Key Job Responsibilities and Duties: Manage a team to support People business units in all risk management activities and build strong relations with the Leadership Team, external business partners, and internal auditors. Define and implement the risk management framework for Booking.com to ensure robust risk management for positive business outcomes. Develop, coordinate, and implement the risk management plan for the business unit, and follow up on risks and actions identified in the annual Enterprise Risk Assessment. Provide guidance and support to the Control Operations team in designing and implementing appropriate controls to strengthen the control environment and mitigate company risks. Contribute to Booking.com’s growth through interviewing, onboarding, or other recruitment efforts, and provide training on risk processes to ensure an adequate risk culture and awareness. Drive formal risk assessments with HR stakeholders at global, regional, and local levels to identify, assess, and evaluate risks, and design and monitor a risk register to track HR compliance risks. Participate in the design, implementation, and monitoring of preventative and detective internal controls, consult on operational controls, and drive Internal Audit issue remediation. Qualifications & Skills: Leadership skills (previous experience of team management) 7+ years of experience gained within the realms of IT (Operational) Risk Management, Internal Controls or Compliance (in company, not just on a consulting basis) Practical IT / Business (integrated) SOx and GDPR frameworks/program experience (design, drive, manage, coordinate) Familiar with internal controls and IT control frameworks (COBIT, COSO, Information Security, Cybersecurity) Experience within large e-commerce or tech companies Workday, SAP, MySQL, Unix, Git, Security, Infra, Cyber exposure Familiar with Zendesk, ServiceNow, Google Suite, Jira is a plus Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit Diversity, Equity and Inclusion (DEI) at Booking.com: Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process: Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.