Sales Engineering Coordinator, Bogota - Cloudkitchens

Role

Sales Engineering Coordinator, Bogota - Cloudkitchens 

Who We Are

CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What You’ll Do

• Spearhead the customer’s onboarding journey by generating implementation documentation, coordinating kick-off calls, and ensuring a seamless transition from Sales to Onboarding. 
• Provide support in order entry process, entering orders, auditing orders and recapping orders.
• Review configuration documentation to ensure they meet internal and external requirements.
• Support account executives in presenting and pulling data to support customer questions.
• Create and analyze report(s) for the Sales organization to assess selling, booking trends, and deal profitability.
• Continually strive to improve quality of information and analytical techniques.

What We’re Looking For

• Excellent communication skills to convey complex information clearly and effectively. Ability to collaborate with team members and stakeholders across departments.
• Strong project management skills to manage multiple tasks and projects simultaneously. Ability to prioritize and manage time effectively.
• High attention to detail to ensure accuracy in data analysis, reporting, and process implementation.
• Work closely with sales, legal, onboarding and other departments to ensure alignment and effective communication.
• Experience with CRM platforms like Salesforce, HubSpot, or Zoho CRM. 
• Advanced skills in Microsoft Excel, Google Sheets, and other data analysis and reporting tools. Knowledge of SQL and other database management systems is a plus.

Why join us 

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. 
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What Else You Need To Know

This role is based in our Bogota office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Cloudkitchens.

Ready to join us as we serve those who serve others?