About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
Are you someone who thrives on solving problems, loves helping people, and has a knack for making the technical feel simple and approachable? If so, we’re looking for you!
As a Help Desk Specialist, you’ll be the friendly face and first point of contact for our employees, delivering exceptional technical support that keeps our team moving forward. Whether troubleshooting Mac systems, resolving software issues, or providing seamless onboarding experiences, your goal will be to make technology work effortlessly for everyone.
This role is all about customer obsession, clear communication, and teamwork. You’ll work collaboratively to identify, research, and resolve technical challenges while ensuring every interaction leaves a lasting, positive impression.