Sr. Materials Manager, Amazon Devices Reverse Logistics

The Role: In Amazon Devices Reverse Logistics, the Sr. Materials Manager is responsible for all supply chain activities related to fulfilling Lab126 warranty requirements and certified refurbished device demand. This role covers both tactical and strategic aspects of Supply Chain Management including material sourcing, planning, and inventory management. The ideal candidate will be responsible for developing and implementing component sourcing strategies, reduce supply chain costs, and expand the current material supply chain planning and distribution capabilities. This person needs to have strong business acumen and be able to work cross-functionally with internal Reverse Logistics and mass production stakeholders as well as external third-party suppliers. Your goal is to ensure continuity of supply for all products in multiple facilities around the globe, while growing the team’s sourcing capabilities. In this role, you will:

• Develop and execute sourcing strategies for various categories of goods and service
• Manage the commodity RFI, RFQ, and RFP processes
• Negotiate contracts and pricing agreements with suppliers
• Collaborate with internal stakeholders to understand commodity business needs and requirements
• Develop and implement risk management strategies for the global supply chain
• Develop and deliver on cost out opportunities within the reverse logistics material supply chain
• Monitor supplier performance and manage vendor relationships through WBRs, MBRs, and QBRs
• Act as the main point of contact for material issues both internally and externally with our suppliers
• Communicate forecast and verify fulfillment from a materials perspective
• Understand key forecast inputs and trends and the downstream impact on materials
• Have a strong understanding of Bill of Materials systems, processes and general disciplines
• Support devices from NPI through to End of Life and establish material strategies to support warranty requirements beyond the end of manufacturing
• Work collaboratively with internal teams and suppliers to implement strategic solutions to continually improve our materials management processes
• Manage Clear-to-Build (CTB) updates. Visibility to material supply, highlighting projected coverage and constraints
• Schedule and host meetings with suppliers globally to proactively manage material and eliminate shortages as required
• Develop and maintain KPIs with contract manufactures
• Both domestic and international travel may be required


A day in the life
The Reverse Logistics Materials Manager is responsible for all supply chain activities related to fulfilling Lab126 warranty requirements and certified refurbished demand. This role covers both tactical and strategic aspects of Supply Chain Management. This person has a business orientation and is will work with all of the Reverse Logistics cross functional teams as well as our external suppliers. Your goal is to ensure continuity of supply for all products in multiple facilities around the globe.

About the team
Amazon Devices Reverse Logistics mission is to delight consumer electronics customers worldwide by offering an OEM returns experience that delivers maximum margin recovery through flexible, world-class products & services. - Bachelor’s degree or higher level education
- 7+ years of supply chain planning experience in a consumer electronics or enterprise tech Company
- Prior Experience sourcing electronic components including hard to find/obsolete parts
- Proven track record of managing sourcing projects and initiatives
- Experience in developing and maintaining CTB, inventory management, and component material planning
- Excellent written and verbal communication skills
- Experience with Bill of Materials (BOM) management and working knowledge of MRP/Planning systems
- Inventory Management Experience
- Proficient in MS Excel
- Master's degree in supply chain management, operations, engineering, analytics or related field
- Self-motivated and demonstrated ability to work independently, take initiative, problem solve, handle multiple tasks and prioritize daily responsibilities
- Experience with Blue Yonder or JDA Planning Software
- Working knowledge of SQL, Tableau or other Business Intelligence Platform
- Prior experience working with or managing suppliers
- Demonstrated flexibility to adapt quickly to departmental changes and conditions
- Prior reverse logistics business experience
- Demonstrated ability to communicate effectively to senior management, peers, and team members
- Ability to implement and document processes
- A keen intellect with superb conceptual thinking, analytical and problem-solving skills
- Ability to handle multiple tasks, programs and projects successfully


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.